The Ritz-Carlton Chengdu Map, Address, Transportation & Nearest Stations and Airport

The room is very aesthetically pleasing, all the staff are very friendly and welcoming, and the hotel has very good details. The breakfast standard is unexpectedly high, the croissant is very fat and crispy; the beef brisket noodles are better than the Michelin recommended restaurant I ate the day before; the sea cucumber porridge tastes like Shanghai Meilingyuan. I regret not arranging dinner at the hotel the day before, the vegetables grown in their own fruit and vegetable garden must be very fresh and delicious. The housekeeper Xiao Zhu contacted in advance, responded quickly, and was always very considerate. The overall experience is that Guantang Anlu is somewhat similar to another IHG-owned luxury hotel in Sichuan, but the experience is even better.

A perfect retreat for unwinding! The ultimate wellness experience truly comes from allowing nature to heal you. This hotel exudes the sophisticated ambiance of a top-tier luxury brand. I was particularly impressed with the front office manager's approach and skill in resolving issues. All staff members were knowledgeable and remarkably courteous. I stayed for two nights and genuinely wished to extend, but unfortunately, due to booking quite late, there were no rooms available – a bit disappointing. 🏡 **Authentic, Back-to-Nature Craftsmanship in Design** Rammed earth walls, raw timber beams, rattan lamps... every detail here embodies 'sustainable luxury.' Imagine soaking in the hot spring under a starry sky, listening to the gentle rustle of wind through the ancient ginkgo tree canopy. Each room is a Zen-inspired sanctuary, fostering a deep connection with nature. While the indoor space and layout are quite similar across room types, the additional private gardens, plunge pools, and expansive common areas truly set them apart. This makes the Six Senses Suite exceptionally good value for money, with the in-room comfort levels absolutely maximized. **Environment:** The hotel grounds are breathtaking, offering beautiful scenery at every turn. Beyond hiking Mount Qingcheng, simply strolling around the hotel premises is a wonderfully relaxing activity. Guests can also book facilities for Tai Chi, tennis, basketball, table tennis, and football.

## Facilities All the essentials were provided, including welcome candies in the room and a well-stocked mini-bar. Basic facilities like the swimming pool and gym were also available. However, the standard room type did not have a smart/bidet toilet, and the bed felt a bit small. ## Cleanliness Excellent, ensuring a very comfortable and reassuring stay. ## Ambiance & Location The hotel itself is beautiful, and its location is quite good, offering convenient access to various places. ## Service Overall, the service was good. However, I noticed from previous reviews that guests are usually contacted beforehand to confirm their check-in preferences, which didn't happen in my case. Additionally, food deliveries are not brought up to the room; guests need to collect them from the designated delivery locker. On the positive side, the front desk staff were very welcoming upon check-in, and the concierge took the time to thoroughly explain the room's facilities.

The hotel's environment is fantastic; its Chinese-style architecture offers picturesque views at every turn. Our room was very spacious, the bedding was incredibly comfortable, and the private hot spring was spotlessly clean. For my child's birthday, the butler thoughtfully surprised us with a cake, demonstrating truly attentive service. The complimentary photoshoot provided by the hotel was highly professional. The styling and makeup were beautifully done, and combined with the hotel's gorgeous setting, we were extremely happy with the resulting photos. The photographer was also excellent at guiding the children on how to pose.

Facilities: Comfortable! 🧐I like Japanese hotels very much, because Japanese style is the Tang style that has traveled across the ocean, which is equivalent to traveling through time to experience the prosperous Tang style! The hot spring in the room (** has a diamond and has the right to speak) is the fastest and most convenient to use among all the private hot spring types I have stayed in. It is much more generous than the ones in Jiangsu, Zhejiang and Shanghai where you can only take a bath once after checking in! The little deer is really a plus, very friendly, can't feed the teeth, very gentle and will not hurt the guests' hands, and very family-friendly as shown in the picture! ! ! There are also little cats in the cafeteria! So cute🧐 Just pick it up without stretching its claws or running away, you can tell at a glance that the people in the store are well-fed! Hygiene: Very clean! Whether it is the room or the public area, there is nothing to say, and the garden is so dense, it takes a lot of effort to keep it so clean. Environment: comfortable, the restaurant, public toilets, and lobby are all very classy. I like the corridor from the lobby to the restaurant the most, it is so photogenic. After the blues time in the evening, the outside is deep blue, and the warm yellow lights in the corridor are absolutely beautiful! The only thing I don't like is the red roadside palace lanterns, I feel that the color is a bit jumpy, and it may be better to make them look old. Service: The lady at the front desk is really!!! Pretty and warm!!! The service is meticulous, whether it is on WeChat or in actual actions, there is nothing to complain about! This place is expensive, but the quality is worth it!

I have to give a thumbs up to the breakfast at this B&B. It's all locally grown vegetables, and the taste is truly different from city food. It left a deep impression on me. It's been a while since I've experienced authentic farm-style cooking. The B&B is located in Qingcheng Mountain, a tranquil and relaxing place. Evenings are great for watching fireflies, making it a truly idyllic experience. The staff were all very nice, making it feel like home. It's definitely worth a return visit.

1) Subway station is 30 seconds right across the road. 2) Location is good because it is enveloped by a few famous narrow alleys selling handicraft, snacks, desserts, souvenirs, Chinese artwork etc, and have endless food stalls, coffee shops that surround the hotel, buzzing with activities all day till at least 11pm. 3) Hotel staff speak minimal English but they do understand it albeit not able to converse freely. Naturally using PTH is best. 4) Staff in the entire hotel are very friendly, courteous, pleasant and accommodating, trying to help in any way possible. 5) Bespectacled night manageress in a black suit was very welcoming and sweet. She offered to upgrade us when the room originally assigned for us was not as quiet as we had requested when we booked it. She led us to see the original one ( 2/F )and the other one ( the quieter one on 3/F ) and let us choose. 6) The upgraded room ( 3/F ) was a suite and it was really nice --- very quiet with courtyard view and tasteful lay out. 7) Cannot praise enough for the delightful suite -- spacious and elegant ; super clean ; smells nice , refreshing and just right not overwhelming ; white crispy bed linen ; daily turn down service; endless supply of fresh bottled water on daily basis ; spotless tumbler and fresh bottle of water by the bedside table every evening; everything you touch is spotless ; wooden flooring matching Chinese wooden furniture in simple design giving out this classy Chinese feel ; free to consume anything for the 1st time in the mini bar ; tea & coffee replenished daily ; kettle and coffee machine; free stationery like scissors, stapler, clips, pencil and pens etc; toiletries like vanity set, combs, toothbrush etc replenished daily ; spacious bathroom with double wash basins and clean white towels ; wash basins in rose gold but not tacky; shower drainage not smooth on 1st night but they fixed it and no prob thereafter ; water pressure from shower was good and plenty of marble top inside shower room for your own toiletries ; bathtub with fresh rose petals on 1st night and various types of bath salt ; big screen to watch telly while in tub ; separate toilet near living room; ample wardrobe space and power operated blinds and black out blinds. They provide steam iron on request but it would be better to have a proper flat iron if you want to press pants and other thicker harder material. Steam iron is only good for silk or plain cotton. Even linen is better with a flat iron. 8) This is a 100% Chinese ambience hotel from lobby to our suite but nothing is gaudy or ostentatious because everything is simple, no fuss, low-key, very clean, good architecture, functional and all colour combo is soothing to the eyes. 9) We ate at their restaurant the 1st night and food was ok -- dan dan noodles slightly overcooked so it was a bit mushy. Fried rice was a huge serving with fresh shrimps and nicely cooked. Tea could be hotter. Service was attentive, efficient and proper.

A Unique & Service-Oriented Experience, But Perhaps Once Is Enough ★★★★☆ | Stayed in September 2025 | Family with older children This is a very difficult hotel to rate because it does so many things exceptionally well, yet the overall experience left us with mixed feelings. Let's address the elephant in the room: the pandas. Yes, this hotel is a famous ”打卡” (daka) spot, and for good reason. The panda-themed decor is incredibly cute and photogenic. However, the novelty wears off after a few days. You quickly realize that the panda motifs are everywhere, just in different poses and settings. It's charming, but not a unique selling point after you've been in Chengdu for a while. Where this hotel truly shines is its service. The attentiveness and warmth of the staff are what elevate it from a themed B&B (民宿) to a genuinely luxurious establishment. They are proactive, incredibly helpful, and seem to anticipate your needs. The daily breakfast was an absolute highlight. It was less a meal and more of a lavish feast, with an extensive variety of both Chinese and Western options. The quality was outstanding and something we looked forward to every morning. It successfully made up for the afternoon tea, which was slightly disappointing in comparison. The selection was a bit limited and didn't quite live up to the standard set by the rest of the hotel. A word of caution for those booking certain room types: our room's private tea area was open-air. While beautiful, it's a prime target for mosquitoes. The hotel is very thoughtful and provides repellent and a very effective anti-itch ointment (like a strong Tiger Balm), but despite our best efforts, we still got bitten. Major plus points: This was one of the few hotels we found that comfortably accommodates three adults in one room, which is perfect for families. We also greatly appreciated that the hotel doesn’t have much of lingering cigarette smell. Would we return? Probably not, but purely because Chengdu has an overwhelming number of fantastic hotel options to try. This was a wonderful, one-of-a-kind experience, and I would still highly recommend it to families or first-time visitors to Chengdu looking for that iconic panda-themed stay with top-tier service.

Having had a rather rough service experience at the InterContinental the day before, my two-day stay at the Waldorf Astoria was a welcome change and a very pleasant experience. The view of the Twin Towers was impressive, especially stunning at night. The room itself was remarkably well-maintained, not showing its nearly 10 years of age at all. The front desk is conveniently located on the 50th floor. A special shout-out to Ethan for his excellent service; he was incredibly quick and helpful in responding to all our requests. Breakfast was also fantastic, offering both a buffet and à la carte selections – though I couldn't quite bring myself to have a steak first thing in the morning!

The front desk at this five-star hotel completely messed us around! After checking in and getting to our room, I eagerly opened the curtains, only to find there were no pandas 🐼 anywhere in sight. I immediately called to ask where my promised panda view was! The staff member replied that they would transfer me to the person in charge and asked me to wait. After waiting for a while with no callback, I went directly to the front desk to speak with the staff who had checked me in. They informed me that there were no panda view rooms available. I insisted that I had specifically booked a panda room, and my reservation was confirmed successfully. I argued that if a room is successfully booked, it should be allocated to me, and if there truly were no such rooms, it shouldn't have been available for booking in the first place. My booking confirmation meant a panda room was reserved for me. (I was very upset and firm in my stance). They tried to suggest it might be because I had previously requested three adjacent rooms and smoking rooms, which I quickly clarified I was willing to forgo, but the panda view room was non-negotiable. Still, they kept repeating that there were no rooms! Then another staff member came over to ask what the problem was, and I repeated my entire story. This staff member, seemingly trying to be helpful, suggested that the elevator lobby windows offered a view of the pandas, and I could go there if I wanted to take photos! Are you kidding me?! The whole point was to see the pandas from *my room* 🐼, and you're telling me to go to the elevator lobby? I vehemently disagreed and, extremely angry, told him that he absolutely had to give me a panda room today (raising my voice significantly). 😡 Eventually, they finally gave me a panda 🐼 room, and without any further wait! (smiley face emoji) What kind of game were they playing? Why couldn't they just assign it to me from the beginning instead of making me jump through hoops and argue? (They had told me twice in between that there really were no rooms). The facilities were just okay – they seem to have been renovated, but I hope they can improve the bathrooms.