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First-class environmental facilities, the hotel is very new. But the credit card charges randomly. Since the order included breakfast for 4, why was breakfast charged again? The service attitude of the Asian female leader at breakfast is very poor. She was told that she can only eat cold food and no hot food... In fact, there is no hot food at all. It is not as good as the domestic three-star breakfast. Where does the confidence to coax come from?

Excellent customer service! Check in was super easy and when I asked where the nearest drug store was because I forgot my toothbrush the really nice lady (shame on me for forgetting her name) went to the back and brought me a new toothbrush and toothpaste without me asking for her help. Sometimes the littlest things can make the biggest difference! And the valet fellas were really nice and helpful. The room was clean and fresh. I actually ended up staying here because of a bad experience I had at one the convention hotels down the street. I left that hotel and found the Hyatt Regency Orange online and I checked in around 9pm. Boy was that a blessing in disguise! I saved around $500!! And the Hyatt was just as nice as the other hotel if not NICER! Thanks Hyatt!

We stayed in the Fantasy tower for 2 nights with 2 adults and 3 older kids. We absolutely loved everything about it. The atmosphere was just magical. Staff always super friendly and helpful. The beds were lovely and comfy and the air con was quiet. Loved that we could put all our luggage under the beds. The sleeper sofa was great because it was an extra bed without taking up precious floor space. I was very surprised how big the room actually was and I felt like they had thought of everything. Loved how close it was to the action and the pools were so beautiful. The gym was well equipped. Only thing I'd say is it probably need another food option or two to cater for all the guests. We didn't want to leave and the next hotel felt pathetic after staying here.

I feel that the hotels in this area of Los Angeles are relatively old and the prices are relatively expensive. The hotel's breakfast is not self-service and needs a single point. But I think the quality of bread is better than domestic. Can only say that this price can still be accepted. It is close to Disney, but it is very inconvenient to take a taxi in this area.

The transit stop of the No. 1 road is self-driving. Later, I thought about it. I should have a foot on the door and book a hotel with a beach. Overall the location is very convenient, the hotel environment is also good, parking is free, there is a small bathtub, there is a gym, there is a swimming pool, there is a laundry room, laundry / drying clothes for 30 minutes, each 2 knife (calculated), the room is big enough, breakfast 15 Knife (sleeping too far to eat). It takes about 10 minutes to drive out for dinner.

The location of the hotel is very good, about ten minutes walk from the Disney Hotel. There is a Starbucks in the hotel, which can replenish energy at any time. There are many restaurants to choose from outside the hotel, and dining is very convenient. The rooms are new, spacious and very comfortable for a family stay.

We loved it! Kids had so much fun! Our room was very clean and the customer service was very friendly. Don't leave without trying their food.

Our family enjoyed 3 nights at this hotel for a long weekend at Disney. We were in a family suite and our two teens really appreciated each having their own bed. There are lots of ”Pros” for this hotel: The location is terrific. All the staff were friendly and helpful. Breakfast was very well done and really appreciated having some gluten free options to accommodate an allergy in our family. Our room was clean and the beds were comfortable. Two cons: 1. Walls and ceilings are paper thin - we had noisy neighbors next to and above us and it was like they were in our room with us. We could make out every word of conversations in the hall outside our room. Even the street noise was really loud. Not sure what the hotel could possibly do about any of that, but it is an issue when you're trying to sleep. 2. Breakfast ends at 9:30 which is on the early side for those not going to a park early and hoping to get some extra rest.

Margarita was very friendly helpful and pleasant. We enjoy the facility. My only complaint is the noise from the street but I’ll request a pool facing room next time. I’ve stayed there twice and I think I’m Over the firework view. Front desk staff was very nice.

I went with my family for the Disney trip. They have pretty good service but not to thorough. My first day there, I told them I have a car, they charged me and told me the access method but they forgot to give me the sign to display on my car. Luckily I saw another person got a ticket then I started asking and the other front desk lady was surprise that I didn’t get one. The place was clean. The sheets were not great. I’m sure they washed it but there were lots of stains and I had to ask them to change it couple of times. The breakfast was not bad. My family enjoyed it, of course do not compare it to restaurants. The walk to Disneyland was a bit far but they do have shuttle service 5 mins from their hotel. I think I will come back.