I was absolutely delighted with my experience at this hotel. The hotel staff are very welcoming, lovely and friendly. The reception desk take care of your every need, to make you feel at home & help you plan your trip, to make the most of what this region has to offer. The food in the restaurant, for both breakfast and dinner was plentiful, of such a high quality and delicious. The restaurant staff are very attentive and made us smile on many occasions. Our hotel room along with the hotel overall, was traditional Italian charm & elegance, very clean. This hotel is in a great location, a short walk (10 minutes) from Montecatini Central station. Where we took the train to Pisa, Lucca, Florence & Cinque Terre, the train is regular & very good value. €6.5 for a single ticket to most places like Pisa & Florence taking approximately one hour to reach your destination. We took a ride on the funicular in Montecatini, the views up there have the wow factor & are incredible to take in the beautiful Tuscany scenery. I would highly recommend staying at this hotel, we loved it and want to say a big thank you for giving us a lovely holiday.
- Guest User
Thought a lot about what review to give because there are some positives about the hotel - such as the friendliness of the staff, the situation of the hotel (smart side street), proximity to the centre of town, pleasant and comfortable communal areas both indoor and outside. However the big let down is the food. Breakfast was an adequate buffet which didn’t change that much day to day but it was fine. It was the half board evening meal that wasn’t good. There were 3 choices for starter & main course and one dessert. The options were very odd most evenings, certainly not restaurant standard and with zero thought to presentation. The photo shows one of our evening meals - everything item on the plate was beige, the chicken was dry and the rest tasteless. Out of the meals we had, only one was ok, we ate out the evening after the beige meal it was that poor. It’s a shame because everything else is ok….. Very small bedrooms but comfortable beds.
- Guest User