Neat House Hongdae Map, Address, Transportation & Nearest Stations and Airport

I stayed here 7 or 8 years ago when I was in Korea. I was impressed by this hotel with traditional Korean architecture. This time I traveled to Korea with my wife and chose this hotel again. It was still of excellent quality and impressive as always, worthy of a 5-star hotel.

Stayed for three nights. The room was excellent and very clean. Breakfast was very good. Restaurant service was superb, and room service was also very good. The only truly appalling experience was at the nail bar on the 10th floor. I went there at 5 PM to book a manicure and facial, but the receptionist didn't even bother to glance at the screen. Before I had even finished speaking, she immediately told me they were fully booked for the day. When I asked about tomorrow's availability, she again didn't consult the screen or any appointment book, and instantly replied that nothing was available until after 12:50 PM the next day. If she had simply taken a moment to check a computer or an appointment schedule, I would have found her response more credible. An establishment like this has no place in a Four Seasons hotel; it genuinely tarnishes the hotel's brand and reputation. It was utterly disgusting.

I thought it would be great considering the price plus I've stayed there before in mainland China. But I was a little disappointed. Although the facilities are maintained, you can tell they are old. Especially the shower water is sometimes hot and sometimes cold... I was a little dumbfounded how could there be such a problem. For breakfast, if you are staying for several days, I suggest you don't buy it every day because there are only four sets to choose from. But they are very exquisite~ and delicious. The overall service is great, nothing to complain about. Especially the front desk lady is super good. She helped me call a taxi. I needed to change the address temporarily and she ran out to confirm with the driver. It's great. The attitude is also very good. There are people to help with luggage when getting on and off the car👍🏻👍🏻

This city view is a must see when in Seoul! We skipped climbing the Seoul Tower coz with this view we have seen it all. The recently renovated rooms and suites invoke a new standard of luxury coupled with the unparalleled convenience of being just minutes from downtown Seoul, Myeongdong and Itaewon. Our room was located on the third floor but because of the hotel's high location we were able to enjoy the wonderful view from there.

The overall room layout is pretty good, and the high-floor view is beautiful with an expansive panorama. The room was also very clean. Breakfast was just okay, and there were a lot of guests staying at the same time, making it a bit noisy. There's a mall connected nearby, but it doesn't seem to get much foot traffic, so you'll have to go out to find food. Korean taxi drivers generally don't speak much English, so getting a cab was quite a challenge every time. Room service response was quite slow; almost every time I ordered something, I had to wait a long time. I feel the price might be a bit inflated.

With New World Department Store conveniently located right downstairs, this hotel is ideal for families traveling with children. The gym is excellent, the pool water quality is great, and the staff at the golf practice bays are very friendly.

In general rooms were fine. But logistic at the hotel is so annoying. From ground floor you need to go to the lobby at 24th floor, and only after that you could take elevator to yours floor. Back way is the same, if you want to go outside you need to take elevator from yours floor to 24th, and from lobby to 1st floor. It’s so irritating.

Cleanliness: Excellent Facilities: Excellent Ambiance: Excellent Service: Excellent Absolutely fantastic! I will definitely come back again. The ambiance was elegant, and the service was incredibly thoughtful. The room was impeccably clean and comfortable, well-equipped with all necessary facilities. The location was also very convenient, and the front desk staff were warm and welcoming. I will certainly choose this place again!

The best part of my trip to Korea was surprisingly the hotel! The service was genuinely excellent. Although it's a bit far from the city center, there are tons of great food options nearby, and an entire Lotte World Department Store building to explore. Every staff member was incredibly polite and helpful, which is quite rare to find in Korea. Considering the prevalent issue of discrimination in Korea, it was especially refreshing to experience such consistent courtesy from everyone at this hotel.