Hotel Map, Address, Transportation & Nearest Stations and Airport

Very good hotel, clean, beautiful, with welcome fruits, drinks, chocolates, etc., excellent service, but a little expensive, breakfast variety is not much, need to be improved.

Difficult to check in,the door bell sound is small while the traffic on the nearby road is super busy.Rooms a lil bit cold but everything else very perfect.

This is the best hotel I have stayed in in Edinburgh, very spacious and clean, very close to the train station, just opposite. What I like most is the toiletries they use, the brand is noble isle, especially the whiskey-scented hand sanitizer. The hotel does not have a front desk, so you need to call and ask for a code before checking in. The good thing is that the check-in time is 3 pm, and we arrived at 1 pm and we were allowed to check in early. However, there is no elevator in the hotel, and the highest floor is on the fifth floor. It may be difficult to get there if you have heavy luggage.

Good points: The location is perfect, city centre. Service is above average. We had the breakfasts, not buffet style but actually v good. Al carte style, not easy to over eat.walking distance to a lot of attractions and starting points of local tours. Staff at reception were helpful and friendly. Above average. Check in. Check out smooth. Although my family of 4 while in UK, would book 2 rooms, recently, probably for the fun of the booking staff (definitely felt intentional) or the inadequacy of the computers, our family would be placed in 2 rooms in different floors, this time it DID NOT HAPPEN. So special thanks to W hotel for making this normal request come true. Not good points: Although nothing wrong with artificial friendliness, however, when all our luggage was delayed by British Airway, and there was a reasonable line in check in. The reception staff maybe could cut down the chatting with the guests and focused in doing the job and checking us in quicker. House keeping was below average, dirty glasses were not cleaned or replaced for TWO days. However this was not uncommon in UK in general. Breakfast ordering in the restaurant, orders were missed twice but actually above average in UK. Reminder: The hotel slippers were nice. Available on request, they would pretend the slippers were in the rooms, they would be available when requested Free. Thanks.

Very good, the service is very enthusiastic. When we arrived at the hotel at night, the handsome guy at the front desk upgraded our room. It is super large with a living room and two washbasins. The environment is also very clean and tidy. It is very close to Edinburgh Railway Station. You can see the entrance of the railway station when you come out of the back door of the hotel. If I have the opportunity to come to Edinburgh next time, I will still choose this hotel

This hotel is fantastic! Located in the heart of Edinburgh's Old Town, it's within easy walking distance of everything. The Old and New Elephant Café, just outside the door, is a must-see for Harry Potter fans. There's also a Chinese restaurant, which will delight those with Chinese tastes. The hotel has a vibrant design, with a retro mid-century red accent that brightens up the gloomy Edinburgh. The red King of Hearts design on the room card is also eye-catching. I asked about it when I checked out, and they even gave me one as a souvenir. I was surprised to learn that the hotel even replaces the shower heads for guests—a first for me. The complimentary glass bottles of water each day are another thoughtful touch.

This is not a 5 star hotel! I have to be honest, I have stayed in many 5 star hotels across Asia and to come to Scotland I had hoped for better. I booked this hotel for two nights with my daughter who is in her 20’s. Check in was swift and the twin room we were allocated was basic and not very big. Our room overlooked the Usher Hall and Castle. Breakfast the first morning was very disappointing. There is no buffet breakfast, only al a carte. You were to choose a starter eg. Porridge, overnight oats and then a main: full cooked breakfast, pancakes with bacon. However, all the food came together, which meant that if we’d eaten the yogurt first, the main courses would have been cold. I complained to two different servers and neither of them offered so much as an apology. To use the One Spa, you have to have booked a spa room or pay extra…definitely not worth it. This should be included for all rooms. Don’t book this hotel, there are many better hotels in Edinburgh for the same if not less money.

My friend and I stayed at InterContinental Edinburgh The George, and it was truly wonderful. The hotel is elegant, and the city of Edinburgh is just amazing. A special shout-out to Frank in the lobby—I've stayed in quite a few hotels, and I can honestly say he's one of the best. He takes the time to connect with guests, remembers you, and offers help with genuine kindness. He really made our stay even more memorable.