Hotel Map, Address, Transportation & Nearest Stations and Airport

Very good hotel, clean, beautiful, with welcome fruits, drinks, chocolates, etc., excellent service, but a little expensive, breakfast variety is not much, need to be improved.

Stunning hotel one of the best in Edinburgh impeccable service incredible whisky selection

Good points: The location is perfect, city centre. Service is above average. We had the breakfasts, not buffet style but actually v good. Al carte style, not easy to over eat.walking distance to a lot of attractions and starting points of local tours. Staff at reception were helpful and friendly. Above average. Check in. Check out smooth. Although my family of 4 while in UK, would book 2 rooms, recently, probably for the fun of the booking staff (definitely felt intentional) or the inadequacy of the computers, our family would be placed in 2 rooms in different floors, this time it DID NOT HAPPEN. So special thanks to W hotel for making this normal request come true. Not good points: Although nothing wrong with artificial friendliness, however, when all our luggage was delayed by British Airway, and there was a reasonable line in check in. The reception staff maybe could cut down the chatting with the guests and focused in doing the job and checking us in quicker. House keeping was below average, dirty glasses were not cleaned or replaced for TWO days. However this was not uncommon in UK in general. Breakfast ordering in the restaurant, orders were missed twice but actually above average in UK. Reminder: The hotel slippers were nice. Available on request, they would pretend the slippers were in the rooms, they would be available when requested Free. Thanks.

This hotel is fantastic! Located in the heart of Edinburgh's Old Town, it's within easy walking distance of everything. The Old and New Elephant Café, just outside the door, is a must-see for Harry Potter fans. There's also a Chinese restaurant, which will delight those with Chinese tastes. The hotel has a vibrant design, with a retro mid-century red accent that brightens up the gloomy Edinburgh. The red King of Hearts design on the room card is also eye-catching. I asked about it when I checked out, and they even gave me one as a souvenir. I was surprised to learn that the hotel even replaces the shower heads for guests—a first for me. The complimentary glass bottles of water each day are another thoughtful touch.

This hotel is a hotel that combines bar, catering and accommodation. After getting off the plane from Edinburgh Airport, we took the tram to the city center and then navigated to walk to the hotel. The hotel is very close to the train station, about three to four hundred meters walk. The rooms, services, and dining at this hotel are all great! They prepared a letter when I checked in. I also wrote a thank you letter to them before leaving. It was very interesting. I will choose their home again next time I come to Edinburgh!

Very good, the service is very enthusiastic. When we arrived at the hotel at night, the handsome guy at the front desk upgraded our room. It is super large with a living room and two washbasins. The environment is also very clean and tidy. It is very close to Edinburgh Railway Station. You can see the entrance of the railway station when you come out of the back door of the hotel. If I have the opportunity to come to Edinburgh next time, I will still choose this hotel