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Very central hotel (in Georgetown). Excellent rooms. Wonderful service. Only issue when I was there was the kitchen was down due to a small fire the night before. I was warned about this just before my stay. Then, the elevators broke down for an evening. The staff made up for it.

The hotel is in a very good location, right outside the White House, and close to DC's main attractions and museums. If you are physically fit, you can walk there. The lobby is very classical and gorgeous, but the room facilities are average, and certainly cannot be compared with the four or five-star hotels in our country. The breakfast is very rich, which is good.

Location is good, pretty close to the airport. No airport shuttle service though. Front desk people are nice and friendly. Room is clean. Love the neighborhood around the hotel. Many good restaurants within walking distance. It also takes about 15 minutes walking to the nearest metro station. My girls also loved the outdoor swimming pool. It’s pretty nice to swim in a pool with Washington Monument in the background. Definitely recommend this place to the families with kids.

The hardware of the hotel is great, from the lobby to the indoor facilities, it is in line with the grade of St. Regis. But the service is really disappointing. It took more than 30 minutes to ask for a pair of slippers, and I waited for an hour and a half for a toothbrush, but it still didn't come. I called to ask, and the reply was: I forgot! I checked out on the third day and told the person in charge about such bad service. This person said sorry, but he was actually very arrogant and didn't apologize sincerely. No one helped with the luggage when I left the hotel. The guy at the door didn't leave at all. Well, I saved the money for a cup of coffee. DC St. Regis, no chance next time!

I just checked in this afternoon and was resting when a waiter came and rang the doorbell and asked to come in to check the water bar. I told her that I just checked in and hadn't touched it yet, but she insisted on not leaving, saying that this was her job responsibility. I said you should check before I checked in, not when I checked in and rested, but she insisted on not leaving, saying that she didn't come in the morning because she was busy at work. I had no choice but to let her in and she wouldn't leave. I had no choice but to let her in to finish her job. The front desk staff was also not polite. The male and female front desk staff didn't even say hello when checking in and checking out.

Come to DC to live in Park Hyatt for 3 days. The area where you are located should be good. If you take a taxi, you can't go anywhere, but if you take the subway, there is still a distance from the subway station. The doorman is more welcoming. The only drawback is that the three nights of staying in the hotel did not change the toiletries once.

The location is very good, close to the White House, and in the area where luxury hotels in Washington are clustered. The surrounding area feels very safe. The room is quite large, the facilities are also good, and the decoration has a strong European and American style. It is very cost-effective

The room is very good, the furniture and bedding are very new and clean, and it is tidy every day without tipping. In the end, we realized that when we gave a tip (it was the last day), we also gave each of my family of four bathrobes, disposable fur mops, and snacks. The common room I booked was automatically upgraded to a sea view twin room! The service at the front desk is also very thoughtful. You can answer any questions about bottled water for free. You can ask him how many bottles he wants, and you can drink lemonade and orange juice in the lobby. There is no time to swim in the heated swimming pool. The underground parking lot costs 10 knives an hour and 75 knives overnight. Wharf has a good environment for shopping and eating, and the sea breeze is comfortable. I strongly recommend this hotel!

Classy hotel, well situated with friendly and efficient staff. Dinner was well executed offering both indoor, patio and bar seating depending on your preference. There is a library room with a fireplace to relax with a drink or coffee in the morning. Also a nice gym downstairs including Peloton bikes. Definitely a step up from the big hotel chains and a lovely place to stay while visiting Washington DC.

By far the worst JW Marriott 'experience' I've had. The elevator system was terrible, often times waiting for 20-30 mins for the elevator, and when it arrives, it's already full, having to wait for other elevators. This elevator system need to be reprogrammed. The fitness center was close and there was no notice anywhere that it was closed. I called the fitness center to ask if the fitness center has moved, the front desk responded I can go to the Westin Hotel fitness center, which was 1 mile away. One evening the fire system went off and we were told to evacuate the hotel, as we were walking down the stairs, they notified it was a false alarm. The location is great, but I will not stay here again.