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This hotel is THE BEST! I would even pay a lot more than I do when I stay here. Everything is super clean, the staff is wonderful, the rooms are so nice with amazing beds and amazing tv options! I wish the pool and hot tub were open but I know that is beyond their control. The only little things I could say is the grab and go breakfast could be better and their Market has nothing in it! Oh and I don't know why the computer in the lobby cannot be used. But those are just tiny things and don't really matter because everything else is fantastic!! I recommend this hotel wholeheartedly!

we always stay at Hilton owned because we know what we're getting. A great, comfortable bed, a nice quiet motel, free hot breakfast, friendly staff, and easy check-in/check-out. The desk folks were always helpful, friendly and accommodating. This place is on the interstate, next to the Dayton Mall and lots of stores. Makes it nice and convenient. Austin Landing is a mile or so away for fine dining or entertainment.

I am always pleased with this hotel and brand

The lack of service at this property is atrocious and indicative of no leadership. Starting with our checkin experience, we had a request for adjoining rooms. I understand fully it is a request and cannot always be accommodated. Where I have an issue is the actions of the checkin clerk. When I inquired if they could accommodate our adjoining request, she said “no we are full”. She starts making our keys and I said “are you not even going to check and see if you can accommodate us” to which she says “the computer assigns the rooms”. This led to a lengthy discussion on customer service, especially for elite members. At this point, I knew she would not accommodate our request because of her bad attitude. I asked is there was an evening shift manager and was told there was no management available until Monday (checked in on a Friday evening). Next service miss was the cleaning of our room. Upon checking in, we see a dirty wash rag hanging from the shower rod and coffee spill on the desk. Another miss in service was engagement over the chat feature. Took 17 minutes for them to reply to my first chat question. Then, upon answering my question, I got a “do not reply as it opens another chat once we answer your question”. My reply was “Thank you”. Lastly, the Bistro had nothing in stock. Essentially you could get coffee and a muffin. None of the normal Bistro meal items were available. Another big service miss. Interior of the property has been recently updated. External building is very dated and not well maintained. This property falls well below the Courtyard standard and the standard of service for any Marriott property. Staff needs service training and likely needs new leadership that drives a culture of service. Highly recommend staying elsewhere if service is important to your stay. This property and staff is for the traveler that wants to do mobile checkin/checkout and never interface with anyone.

This was an anniversary weekend getaway for the Springfield Antique Extravaganza ( which by the way is only a 40 minute ride to the fairgrounds from here). The employees at this hotel are the best. Cleanliness, friendliness, they feed you well, the elevator shines. This is an amazing facility. Hats off to the management for your folks are getting it done for ya!

Easy access off interstate. Nice, clean , big rooms. Front desk clerk VERY nice and helpful. Breakfast was back to a Hot Buffet which had numerous items and VERY delicious. We were there for March Madness First Four and location was 12 minutes to University arena. Will definitely make this a yearly short vacation.