Roodepoort|4.84km from downtownI booked my baby shower at Kleine Constantia Boutique Guesthouse months ago and was bitterly disappointed at the way the owner and event coordinator handled my requests. The main reason for booking my event at Kleine Constantia was based on them offering an option to have a picnic in their beautiful garden, just like the picture I have always had of how I would like my baby shower to look. This was confirmed and guaranteed when I was requested to pay the deposit. 2 Weeks before the event I was informed that they were no longer going to allow me to have the picnic in the garden. I reminded them of the agreement and insisted the picnic continues. Once again assurance was given that my event will be hosted in the garden as a picnic. The day before the event I went to the venue and once again assurance was given that the stretch tents will be erected, and everything else will be set up from 7:00 the next morning. When I arrived the next morning at 8:30, the picnic was not set up as promised, nor were any of the stretched tents. When questioned, I was informed that they decided the event will be held on the ‘stoep’ because according to them it was going to rain. It should be noted that at this stage there was no indication that it was going to rain, nor was any rain forecasted for the morning. They didn’t even bother to contact me to inform me about the change in plans but left me to find this out for myself when I arrived. The owner introduced herself and stated that according to the weather app or site she viewed, it was going to rain at approximately 13:00 in the afternoon. My event was scheduled for the morning, so this should therefore not have been an issue. She then offered to set up the picnic and the stretched tents, but my guests were arriving in less than 30 minutes and it was unlikely that everything would have been ready in time. I was in tears with frustration and in adding to my frustration, the owner laughed at me. I told them to just leave everything as they have set it up, not being at all what I wanted for this very special day. Still being very upset the owner approached me, put her arm around my waist and attempted to hug me. I found this very inappropriate and unprofessional. I don’t know her at all and I did not feel comfortable with the uninvited invasion of my personal space. At the end of the day my guests had fun, but again, it was not what I wanted or what I was promised. I was sold an idea and they failed to deliver. The food was adequate, not great. I could have booked my baby shower at a cheaper venue for exactly what I got from Kleine Constantia. I would therefore not recommend Kleine Constantia for your event and still feel extremely disappointed with the way my requests were dealt with, the way I was treated as well as their unprofessionalism.