Top 10 El Tucan Hotels

Don't go to this hotel. I stayed there on Monday night. It was fine. I returned the following Friday to stay for another night. I had booked a regular room for the Friday night stay. The hotel clerk recognized me and seemed to indicate that I could upgrade to another room at no additional charge. He had me sign a blank ”upgrade” form. When I check out, the hotel charged me an additional $60 for the upgrade. When I protested, they showed me the ”upgrade” form that I had signed, but now it was filled in with the room description and the additional price. (They filled in the details--including cost--after I signed the form and had gone to my room.) When I explained to the check out person what had happened she said ”too bad” and that no one was there who could help. They promised to contact me later when a manager finally arrived, but they never did. I feel it was a bait-and-switch. Had I know of the additional price, I would have simply stayed in the room I had originally booked. Be careful!

The hotel is good, with good facilities in all aspects. It's a decent hotel, but it has no special features and the price is relatively expensive. Things seem to be expensive in Costa Rica.

San Jose's latest, most beautiful hotel, the room looks out is the stadium, if there is a competition, it is a free large bleacher, the whole hotel is minimalist modern style, but a little too simple, the bathroom has a hook and a hanger, the towels are stacked on the washstand, There is no mouthwash. The breakfast is very rich, the most special is the outdoor sitting area on the 18th floor, you can see the scenery, order food

My stay at the Residence inn, Escazu that I book with Marriott points ended terribly. Although the staff was great , the manager lacks problem solving skills. Manager Gerano Morantes had difficulty understanding that at 11pm the night before the hotel Had screaming people , drunks and Music blasting so loud , I had it measured by an app on my phone , that stated it would cause permanent hearing loss. I had to take a cab to the airport the next day at 5 am to the airport and it was now almost midnight and music was still rattling the windows of the hotel. I had to call the police which in fact confirmed that this was ilegal. I got no sleep and was dealing with a death in the family. I was a paying guest on points for this stay from the 27 of March through the 1st of April. I came to Costa Rica for dental surgery and was hoping for a quiet peaceful stay , for my entire stay. The manager wanted to interrogate me as to my employment and other issues, that were non of his business and had no bearing on this stay. I was hoping just to get my points back for just this one night and wait till I returned home for further evaluation on my blown eardrum. He was fishing for any possible excuse asking personal questions. I have been i the travel industry for 30 years and have never experienced such. If you want any kind of peace and quiet DO NOT STAY AT THE RESIDENCE INN ESCAZU , Costa Rica . Escándalo toda la noche ! STAY AWAY you will not get sleep

It was a great experience. Enjoyed the breakfast in the mornings! ;)