Top 10 Kinoplex Hotels

The hotel has good facilities, with day-to-day maintenance and comfortable rooms. The staff's constant concern about cleaning and other services in general, such as reception, recreation and service in bars and restaurants, is perceived. It deserves to emphasise the high quality of gastronomy - for me the strongest point of the establishment.

Very good hotel

I am shocked about the high rating of this hotel. Here are a couple items that made this a location i would not recommend: - minimal signage: Having arrived at 7 on a Wednesday it was difficult to determine where to eat and little direction was provided. There was limited signage to know where to go or what time things opened. - Towel exchange at front desk: this must be difficult to manage during the high season and the desk struggled to do this while also tending to other guests. This might be better served out by the pool area. - Tissue squares for the toilet use: I have traveled quite a few countries and understand that restroom offerings vary from place to place, however the incredibly thin single ply individual squares from the dispenser to be used by the toilet did not make for a comfortable experience. I did not see this duplicated at other establishments in the area. - Paper to charge to room: walking around with a paper while hanging out at a pool vacation was difficult. It would be great to see a process where either this paper is a card or it can be linked to your room to assist with charging when ordering by the pool. - Location not ideal: if staying if the vicinity I suggest going closer to Ponte Verde. It is walkable with a bustling array of locations to eat at, however if you are looking for a more calm affair and don’t mind taking a ride share for your meals then you will be fine. - the pool is great: the pool was the best part of the hotel. Well shaded, large enough and well maintained.

Ótima localização, de frente pra praia e perto da Feirinha de Artesanato da Pajuçara. Quarto amplo e confiável, toalhas felpudas e macias, mesmo os quartos laterais têm vista pro mar. Café da manhã excelente.

Reservation of 3 bedrooms done through a hotel booking site: when travelers of 3rd room arrived, reception could not find the 3rd room and was not very friendly when guests arrived without me (while name of one guest was indicated in the booking). Overall, hotel standards do not meet classification and price; it is decent, but not corresponding to the category and luxury displayed on official pictures (done by a very good photographer and most probably retouched). We booked rooms with seaview and I must admit view was stunning - only issue is that at night there are many powerful public lights in front of the hotel (to allow late beach volley, tennis, walking and caring for safety), while curtains are not wide enough (and in one room, one was even partially torn, while in another room a handle was missing). Bedding was very good and cleaning service as well. Shower is Italian style (which is good), but taps are outdated, water temperature was not always the same, and pipes hardly can swallow shower water. Rooms are confortable, but would also require refreshing decoration. Wardrobe has no door: only option not to expose something is to rent the safe, though it is not very big. Rooftop area is not as beautiful as it looks on official pictures: tinted windows at sea front probably reduce the warmth in the summer, but they definitely reduce the view impact (on top of not being super clean). ”Continental” breakfast is very decent and mostly regional, with quite a large selection of products including bread, sweet (fresh fruits and juices, bread, cereals, jam, regional pastries and yogourts) and salty (croque-monsieur, ham, cheese, mixed eggs, local dishes including sausages and cassava), with some changes from one day to the next. Beware when checking out: they tempt to add some snacks you would have taken from the minibar and request local tax even when you have paid them with your booking. Fortunately, they did not insist when we identified errors.

The room is very good and the size is ok. The bathroom is great. The TV has few channels, but it is good. The location is fantastic.