Top 10 Marco Polo Ortigas Manila Hotels

Booked for my family. Their feedback is good. The staffs are very helpful anf accomodating. Although kitchen is small and not much utensils, it is clean. Location is very much convenient as well. Our family booked 3 rooms as all 3 and 2br are all sold out. The hotel managed to put all 3 rooms in the same floor so still ok.

Really an excellent hotel and service. A typical 5 stars hotel that went beyond to make your stay a memorable one. Upon entering your room after check in, they provided you with complimentary red apples. Tried the gym and the instructor is very proactive to guide you and explain some of the things. Second day of my stay I visited the swimming pool and the same instructor from the gym greeted me and provided complimentary oranges as snacks.

We enjoyed our stay and the main bonus is being connected to the mall where you will find a wide range of food and the food court is superb. Some of the rooms look like they were built 30 years ago but after complaining we got moved twice and the last time we got a room on the renovated floor but we had to have a twin bed despite booking a king room

Reservation was easily done via phone. Thanks to Lala who was responsive in both calls and emails. Check-in was smooth and we were assisted right away to our 2 rooms. I was pleased they accommodated my request for the two rooms to be beside each other. Room was clean. Turned on the aircon and small ref. Went down to the Ace Water Spa - our first time since pandemic. The kids enjoyed but we went in closer to 3:30pm. The spa has 3 timeslots now 8am to 12nn, 1pm to 5pm and 6pm to 10pm. So we had to leave at exactly 5pm. Their protocols were updated. Towels (clean and fresh!) and swim caps are provided at the reception. We went up and noticed our room was still warm and the fridge too (we had a cake). I alerted housekeeping and front desk and we were transferred to new rooms. THANK YOU JAYSON of Housekeeping. You were so helpful. I noticed that they have less staff than usual but SERVICE was excellent.

Stayed here on work and some food things about the place - liked the room I got . It was large with a wonderful clear view of the city. Rooms are well equipped and clean (thought the housekeeping forgot to clean my room one day); location wise is great with walking distance to restaurants and the malls (which are more than a plenty in this neighborhood). Staff was helpful and friendly though check in and check was long with all their paper work and adminstration process done sometimes manually. The breakfast - okay. More on the meaty side of items which does get heavy for morning. The gym is great. Would it stay here again - yes, it's a nice location and quiet area with a not too far distance from the office.

We stayed in Astoria Plaza for over a month. We made our reservation well ahead of time and made a deposit (e-transfer) 10% of the total cost of our stay, plus extra cost for the early check-in. Upon checked in about 5:00 a.m., I was surprised when the front desk staff asked us when are we going to settle our account. I said “can’t you see on our reservation that we made a deposit w/c was equivalent to 11 days stay”? We were told that there was no room available yet on the higher floor so in the meantime we were given a room on a lower floor and promised that we will be moved on the higher floor in 2 days. I also asked if we are entitled for a free breakfast that morning, he said No because the cost for early check-in does not include breakfast. Anyway, once we were in our room the phone rang and he said Yes we can have free breakfast at the Astoria Cafe. We found the room on the lower floor was alright so we didn’t bother to be moved on the higher room. We have stayed in Astoria Plaza several times, and we know some staff who have been working there for 10 years or more. We accidentally broke a glass in the bathroom and we asked for replacement but was charged (pesos) to our account. However, the replacement glass was not delivered soon, until the day I talked to the housekeeping guy. I have seen blood or urine stains on the bedsheets. For our long stay in Astoria Plaza, we thought we could get a free transfer to the airport. Unfortunately, we don’t get that benefit so we settled for a grab taxi that was large enough for our 4 luggages and 2 carry-ones. Overall, our over a month stay in Astoria Plaza was pleasant. Our special thanks to Jinky Ching, Mac, Joy, Honey, Diane, Claire, Gella and all the staff in the cafeteria, for looking after us in the morning. 👏 Thank you to the concierge staff, for the free shuttle services to and from MegaMall/Shangrila.👏

The smell when you step out of the elevator going to the rooms will remind you of wood and antique. 😅 Don’t expect 5 star quality in the amenities because this hotel isn’t new but im still giving 5star for the price i paid for. I stayed in Richmonde Eastwood before so I expected more on the breakfast buffet especially on a Sunday morning. I was a little disappointed there but overall experience is satisfactory. Oh the pillows are too soft for my liking.

Great hotel, friendly bubbly staff! This hotel is located near malls such as the Podium and the SM mall is located 5 minute walk from it. Grab taxis as well as regular taxis are available all the time. There are many banks located a couple minutes walk from the hotel incase you need to withdraw or do currency exchange. Breakfast buffet is great! Everyday new food is served, that way you are not eating the same things everyday. They also serve starbucks coffee in the main lobby Employees are super nice and very helpful, especially the front door guard. Only thing missing is a pool :( otherwise it would be a 5 star rating for amenities. I would definitely come back to the wynwood hotel the next time im in the Philippines!

Although we had a little bit of issue with the check-in process (1. the admin couldn’t initially find our reservation; 2. we were told to present vaccination IDs though it wasn’t stated on the booking info that it’s a requirement. I had mine but my partner didn’t have hers.), Sir Kevin (host) was kind enough to thoroughly assist us throughout our stay. The unit had decent kitchenware which we used since we stayed for 2 nights. It just seemed that the place wasn’t completely cleaned before our stay as there were still some uncollected trash inside the bin, leftover butter in the fridge (probably from the previous guest). We also noticed that the linen and duvet had some stains. I just hope those were old stains and not from the previous guest because that would be really off. Other than that, the location was spot on. For the price we paid, it was totally a steal. I just hope the overall cleanliness of the unit would be improved.