Top 10 Miguelito's Hotels

The location was good for the reason why I was traveling. If shopping is your thing, it was also connected to the Galleria Mall and a short walk from the giant SM Mega Mall. The staff was friendly and helpful (as they should be) and the breakfast buffet was typical (although avoid the pastries since they were very dry). The rooms are not modern. The furniture seemed to be from the early 00s or late 90s, so it was not as nice as I would have preferred. Probably the main thing I didn't like was the strange smell in the room. It wasn't bad, just an old, musty smell that was constant. I also killed a small cockroach on the side table. Not a big deal for me, but may be an issue for other travelers. The gym (with good and plentiful equipment) and swimming pool are shared with the Holiday Inn next door. The Crowne Plaza is okay, and I would recommend it, but it's an old place and some parts feel like a 3-star establishment.

Checking in was a breeze as it was done at the reception on the Club floor. The reception staff were excellent in helping me to check in seamlessly and arrange for my luggage to be sent to the corner suite that I booked for my stay. The suite was large and the furnishings were fairly new. The bedroom especially was comfortable and spacious. The bathroom had a separate toilet cubicle and shower stall aside from a bathtub. It even had a walk in wardrobe. It was also tidy and clean. Furthermore, the reception staff on the club floor were excellent and attended to all my needs and accomodated my requests throughout my stay. The hotel is in a bit of a secluded location but it is convenient as it adjoins a small mall. The only negative was that the view from my suite was not exactly pleasant as it overlooked an impoverished neighborhood amidst the upcoming tower blocks of apartments and offices in the area. On the whole, I was very satisfied with my stay and will be returning to the hotel upon my return to Manila in the following month or two.

pros great, functional hotel :) overall excellent overnight stay v close to concert venue comfy bed lots of sockets for remote work the gelato at indulge was SO good con arrived at 4pm, and yet my room was not ready for check-in released by 5 pm :S front desk explained they were at 100% occupancy fully understand but management will need to look into housekeeping perhaps ?? front desk advised me to ask for late check out to compensate the delay was offered comp late check out until 1 pm only next day i had to kindly ask if they could extend until 2pm and they agreed on another note, in-room dining bit slow ordered bottled drinks and cutleries at midnight and was advised it will take 45-60 mins! i offered i will just get it from the restaurant downstairs as i could not wait that long but they insisted it will be delivered and they managed to get it down to 20 mins -fine by me also ordered in the morning, took them almost half an hour to deliver 2 bottles of water..

Here are the comments for our 1 night stay at Luxent. Front Office: Krys and Jason was very friendly but at the same time very professional. They even upgraded my room to the Prima Club Room that has access to the lounge as well. Aljon was also very efficient and helpful he even went to the parking area to assist my husband with our baggage. That same evening Aljon assisted me with the cake delivered to me and have it kept at the Kitchen. Prima Lounge: Dana greeted me with e smile through her eyes (all staff are wearing facemasks) when I went to the the Prima lounge to explore. She mentioned to me the perks of the lounge such as drinks and appetizers available that day. Later that evening my husband and I went back to the lounge to experience what Dana mentioned earlier, I was very excited because I was actually celebrating my birthday yesterday and what a better way to celebrate it with free food and drinks. haha There were alcoholic drinks like red and white wine, scotch, and beers too. if you dont drink you can have sodas or juices. As for the food they have appetizers like canapes, meatballs, fruits and nuts and as well a few choices of cheeses too. Edren was very attentive and very friendly, I forgot the name of the chef but that gave me a mini birthday cake and greeted me too. I would say it was a happy birthday indeed and I thankful I spent it at Luxent. Vertigo Pool/ Bar: Jason and Dixie attended to all our needs during our dinner time at the pool, very accurate in taking our orders and assisted with our every need. Breakfast: I was not able to get the names of the staff who assisted us but everyone is very attentive and helpful, food selection is very decent I loved everything except for the chicken sausage, it tasted weird, and the texture is weird too. Check out was smooth and quick. Dana once again offered us drinks before we go, which I appreciate. The hotel itself is very nice, the room interior is very cozy, it felt vey luxurious as well We loved the bed and the pillows are super soft. Pool is huge and water is nice, 17th floor is clean and very spacious. I loved the cabanas it felt as if i was out of town and not in the middle of Timog/ Morato Area. All in all the Luxent experience was indeed very memorable and enjoyable. You guys made my birthday extra special. Kudos to the employees who work hard and make sure to take the extra mile just to assist the guests and provide the best service.

Staff went beyond their way in providing us a quality service and great experience at the hotel. Thank you! Appreciate all your help! From breakfast buffet at CASA where we were being accomodated very closely by the staff and checking in on our baby from time to time to make sure he is enjoying his food to the front desk staff who did their best to provide us all our needs during our stay (especially the baby bath tub!). Thanks so much! We'll surely come back!

My 2nd time, d 1st was also great experience. I hope Citadines Roces will maintain the happy vibe/pleasant vibe even this hotel gets old, i hope d quality of service remains consistent in d future, this olace has d homey vibe. Ms ANNA of reception has been really helpful. Everybody has this glued smile on their face which lightens up d mood.

Reservation was easily done via phone. Thanks to Lala who was responsive in both calls and emails. Check-in was smooth and we were assisted right away to our 2 rooms. I was pleased they accommodated my request for the two rooms to be beside each other. Room was clean. Turned on the aircon and small ref. Went down to the Ace Water Spa - our first time since pandemic. The kids enjoyed but we went in closer to 3:30pm. The spa has 3 timeslots now 8am to 12nn, 1pm to 5pm and 6pm to 10pm. So we had to leave at exactly 5pm. Their protocols were updated. Towels (clean and fresh!) and swim caps are provided at the reception. We went up and noticed our room was still warm and the fridge too (we had a cake). I alerted housekeeping and front desk and we were transferred to new rooms. THANK YOU JAYSON of Housekeeping. You were so helpful. I noticed that they have less staff than usual but SERVICE was excellent.