Top 10 Pizza Plaza Hotels

Definitely need a housekeeping supervisor to ensure that rooms are deep cleaned after each guest. The lack of detail with dusting the air vents, cleaning/dusting/disinfecting the commonly touched areas was very shocking for the prices. Even after the manager came to our room to ensure it was cleaned, it was not done to my satisfaction. The place made me feel filthy and unclean. Just to know that there was probably a lot of filth that was also unseen. You can definitely tell that new management (General manager, Housekeeping Manager, and Concierge) is needed and the staff needs to be retrained with their focus being customer satisfaction in all aspects of the guest's stay. The food was not good at all. Our birthday weekend would have been better if we stayed at a no frills 3 star hotel because at least we would not have such high expectations. The best part of our stay was my spa experience. It was top notch! Also, we appreciate the hotel accommodating our travel schedule by allowing us early check in and check out. This allowed us to save money and time that would have been used on a rental car and reduced time we had to spend carrying our bags around and waiting at the airport.

I stay here for two nights in early September. Room 705. When checking in, it's good to know that you may pull up in front and park in an area marked by white diagonal lines. This is for checking in, unloading and loading only. Parking is $24/day off site two blocks away (with in and out privileges). Large two-story atrium with TV, seating, a mini market and a glass enclosed conference room at one end. Friendly, helpful staff. Socially distance markings on the floor and large pump hand sanitizers available. Two luggage carts with triangular bases are available in this area. Breakfast was provided as takeaway: yogurt, breakfast sandwich to microwave, fruit cup, and orange juice or water. The room is an accessible room which I requested as (when available) I prefer the walk in shower and raised toilet. Room was very comfortable and (mostly) very clean.* Closet with iron and board, microwave, small fridge, one-cup coffee maker. Desk area. Plenty of towels, very comfortable bed and pillows. Plenty of good lighting as well. *Regarding cleanliness: I discovered when looking for the TV remote, that the area behind the console under the TV had not been cleaned in some time. Though this was a bit of a shocking discovery, the district manager happened to be on-site that day and handled the situation purposefully and properly. This situation aside, I believe this was an anomaly as the rest of the room and the property in general was clean and well kept elsewhere. I would definitely stay here again. The hotel is one of the more reasonably priced in the downtown area and is close in and a very walkable area.

The hotel and the surrounding area is very nice. There are tons of restaurants and shopping. However, I am basing this review on the way I was treated by Chris, a female employee, and the general manager. I was traveling for business and I booked a room using my state government rate. I was continuously told that the Marriott does not honor the state government only federal/military. Yet, I booked the reservation on their site using the state government option. I’d also stayed at a Marriott a few miles away from this location a week ago on business with no problems using the state rate. I travel often, but this time I was interrogated by Chris and his female coworker about my eligibility. Despite the fact that I showed them my state government Id, they still went into the system and changed my rate to the standard rate, which was significantly more. The general manager was non responsive to the matter. I am very disappointed in my experience and I will take this up with Marriott corporate.

The room is clean and tidy, except that the toilet door can not be locked, Wi-Fi is very fast, the hotel's room service is good, cost-effective

The environment is good, but the breakfast is not very good, I hope to be more tricks, the service staff is very good, next time if you come to Pittsburgh, I hope to stay at this hotel.

Beautiful, spacious and a grand looking hotel! Though it’s a little old but it’s well kept and clean. Hotel lobby is located on the 25th floor. View from our room was awesome too!

Stayed for the second time and loved home2. I have lived in Cranberry Town before. There are facilities for family suites, bringing back meals from Chinese restaurants in town, refrigerators, microwave ovens, and utensils, very convenient. Also close to Jiahui Supermarket. Breakfast is standard American and it's better than clean.