Top 10 Sainte Therese Hotels

The first time I lived in Hyatt, I was very impressed, very clean, the staff was professional and enthusiastic, and hot water, coffee and tea were supplied 24 hours a day, which solved the big problem of hot water, and there was Starbucks downstairs. Personal preference reasons, I don't like to roll the quilt with a layer of sheets, but most hotels abroad are like this

everything about the hotel was good except NO SERVICE including no making up room. The manager on duty on July18 at 530 pm greeted me with attitude saying IT IS WHAT IT IS My complaint is that we were not told in advance and at $ 300 a night I want my room to be cleaned and the bed made or given a reduction in price .We will not stay at this site again

The service was great. It was a cute room, wish they had option for a breakfast at the hotel as the restaurant don’t open till 4. The food at supper was great. There are lots of options for food within in a 10 minute walk. Make sure u have charging cube as there is no option to plug in your phone cord.

Positives: - Check in staff, Madison, had positive attitude. Listened to issues found in the room, tried to offer two options but none of them I could use. - Responsive and made efforts to resolve issues Negatives: - Found hairs on the back of the hotel room door entry next to the wall, hairs found on the bed, and several in the bathroom in the first room they assigned me. - Poor hand-off and follow through when changing shifts between employees: Madison left and did not inform the next shift employee about the uncleaning issues in my room, left me waiting for more than 30 minutes. A new staff took over and I had to re-explain the situation again. Madison did not let me know that she would soon get off her shift and a new staff would take over. They moved me to Room 440 which is much cleaner. - The check-out process was long, the staff, Shannon said the printer couldn't print. The manager, Kamar, was standing looking over Shannon's shoulder and said he would take over to check me out. He asked me to go into his ”dark” office, and I said I preferred to wait in the lobby where it's bright and no need for me to go into his office, I sensed something was off. I went to get tea in the nearby tea table where hot water and coffee were located. Then, the next thing he did was acting inappropriately by walking very close to me to ask me a question, when Shannon stepped away, saying, ”Did you book through Expedia? My lady?” When Shannon returned, I told her that her manager, Kamar, said something inappropriate, and looked straight into Kamar's eyes telling him, ”I am not your lady. Stop that. I am your guest, the guest of Four Points by Sheraton.” This could constitute a sexual harassment in work setting. The facility is in good and acceptable condition. Cleanliness needs improvement as cleanliness varies from one room to another. The staff's service was fine, but manager, Kamar's behavior is concerning, inappropriate, and needs to be addressed. This hotel would have the chance to earn a 4 out of 5 or even 5 out of 5 if they were able to: 1) provide a clean, hairless, grease-free, watermark-free, food crumb-free rooms on all surfaces from the beginning. 2) Kamar acts and speaks professionally and appropriately 3) Better handoff between shifts. Kamar is the biggest factor that this property got a 2 star out of 5-star rating. Moncton in New Brunswick is the closest bigger city to Prince Edward Island, which offers better lodging accommodation. If you don't mind driving 1.5 to 2 hours daily (one way), this can be a good lodging location for those who plan to visit Prince Edward Island. Going into Prince Edward Island is free, but when you leave and cross the bridge again, it's $50 CAD, so do pencil that in when making your lodging decisions. For the same price, you get better and nicer hotels in Moncton than that of Charlottetown in Prince Edward Island.

The hotel was clean and comfortable. We felt safe and happy with the hotel itself. The problem we had was with the front desk. The lady that checked us in was scrolling on her phone when I approached the desk and made me wait until she was finished. Partway through our checkin her husband called and she stopped serving me to answer it. The proceeded to have a conversatin with him telling him she wasn't busy and had been watching a movie for the last hour. She then handed me my keys while still chatting with said husband and I felt ignored. Had to wait for her to get off the phone to ask her the questions I had about breakfast and laundry facilities. Then we wanted an extra pillow so called the front desk, who promply cut me off and said we'd have to come to the desk. So my son went off and came back empty handed saying she cut him off mid sentence and told him to go find the housekeeping staff. So I had to wander the floors and find housekeeping. Absolutely ridiculous. The next morning I went to the desk to ask about getting a second room. The same lady was there. And again was on her phone ”getting a dotors note” and made me wait for service. Tried contacting the location via facebook but still have yet to get a reply.

My family and I stayed here for 2 nights to cap off our March Break. We were not disappointed! Staff was very friendly and helpful. Check in process didn’t take very long. Rooms are always clean and comfortable. Love how the kitchenette is roomy and stocked well with dishes, silverware, pots and pans, etc. My only complaint about the room is how they have designed it so that the bathroom sink is not actually in the bathroom. Also, the in-room coffee needs improvement. Would love to see a keurig. The pool was fantastic and clean. Aside from the oblivious parents who stare at their phones while their pre-teen boys splash infants and other guests in the pool without being considerate. That happens at any hotel. We visited the pool 3 times and only once were the towels unavailable but just bring your own beach towels and problem solved! Breakfast staff were very friendly and attentive and were quick to replace food as buffet items ran low. They were also very quick to clean tables as guests left the restaurant. The food was good and had all the typical breakfast items you’d expect to see. Coffee, again, left much to be desired. I’d recommend bringing in Starbucks or another similar brand or at least selling it in the market for those who might want to brew it in room. Parking lot is small and cramped and fills up quickly early evening, too bad the hotel couldn’t make use of the adjacent business parking lot for overflow. Overall, we had a 5 star experience and will definitely visit again!

The decoration is very new, the room is large, very clean, the two beds are big, the overall environment is very good, the waiter is also very good, the breakfast is also very good, the lobby is also very good, parking is free, it is recommended this home