Top 10 The Fort Hotels

This hotel gave a tip top services from the staffs with clean n big room. They are very polite and helpful. Verities of breakfast n free flow of non alcohol drinks served at the lounge. Location is very good with many mall surrounding the area. Makati is very safe area to walk around. I'm so happy through out my stay & definitely will choose this hotel again.

This hotel is in a good location, about 45 minutes from the international airport. 3 stayed for 3 nights. Right from arrival we were welcomed by helpful staff and had a speedy check-in. At the same time they gave us a room upgrade. The room was spacious, clean and very comfortable. The facilities were excellent. Again the staff were very hospital and nothing was trouble for them. We even liked the long bar with live band. We will be back to Manila soon and will not think of staying in any other hotel except The Fairmount. We were escorted to our room and everything was explained in details by the concierge who also helped us book the Manila city your for the next day with a reliable agent.

I booked a Deluxe Suite at the Makati Shangri La and the room was spacious and comfortable. Unfortunately despite the website stating that a DVD player was in the suite there was none as they had apparently upgraded the TV and the new TV did not have a DVD connection and the new TV controls were a nightmare as they do not have a numerical button to change stations. The first night I was unable to change from CNN and the bedroom TV was stuck in menu mode so the next day the technician came to explain the controls and had to call in a colleague to re-programme the TV after which some channels worked but many channels showed an error message that the cable was not plugged in correctly to the set top box so they could not be accessed. Unlike other Horizon Club lounges this hotel did not have a chardonnay for the cocktail hour but a prosecco, viognier and pinot gris none of which I normally enjoy but the shiraz and cabernet sauvignon were acceptable. Likewise the canapes were sp**** and only paired with the white wine and not the red (which a lot of lounges are guilty of). There was a small selection of cocktails available. The lounge staff were very friendly and helpful even on the busy nights bar the first night when I was left waiting for a while to replenish my wine glass.

Ordinary star hotel, the air conditioner is a bit noisy, the design is unreasonable, the suite is more than 70 square meters, and one toilet! The swimming pool is very small, not the standard of a five-star hotel

We had to go thru a long line to check in. It took awhile before we were able to get to our room. The amenities are beautiful and first class. The negative thing that happened to me is that, the key did not function when I used it in the elevator. W were supposed to check out at 12pm as I was going up, i wasn’t able to use it because the key was disabled automatically. It happen that the staff was escorting somebody in the elevator. I asked her to assist me. She told me me I need to go back to counter to reactivate it. Too much hassle because the line check out was too long. They should deactivate that key when i was fully checked out.).

I had such a great time staying here. You can’t ask for a better location. Yes, the rooms are a bit dated but you pay for location and you barely stay in your room exploring this beautiful city. Thank you so much to Harly and King at concierge. They were extremely helpful the last few days from helping me coordinate pickup for my laundry service to making sure I was always had a ride to wherever I needed to go. They go the extra mile here. We enjoyed breakfast a few days during our stay, and thank you to Ann and Joy. They hooked us up with mangos. You made our stay so much better. I will always choose this hotel due to the proximity and the service they provide.

This is an add-on booking. Truly pleasant service throughout the stay, front desk was able to accommodate slightly earlier check-in on the day of my arrival. Room is absolutely clean, spacious and comfortable, housekeeping staff were enthusiastic. Daily turn down service for the evening. Amenities like the pool, fitness centre, sauna and steam rooms were excellent too. Breakfast was a spread which included some Filipino items on the menu. Overall a very enjoyable stay.

Our stay was not actually managed by hotel lobby, but coordinated by Joven, similar to an Airbnb arrangement. He did an amazing job and the room itself was excellent. Pros: - 3 mins walk to Ayala Greenbelt 1 - Nice swimming pool (a little cold) - Room had amazing view and was 2-storey. Upstairs was for sleeping. Good for 3 people - Great views of Makati from the top of the building - Affordable at around $200/night during end of December - It was a last minute booking, but the owner was very quick to have the room ready - Facilities provided included fridge, AC, cook top, microwave, TV with Netflix, cutlery and dinnerware, USB charging points and kettle. I would definitely stay here again

Satisfied with everything. Service was immaculate. I couldn't get over how efficient, professional, and friendly ALL the staff were. The Thai restaurant is really nice. They also have a Japanese and all-day dining buffet restaurant. Rooms are fine. Bed is comfortable. The hotel is old, which can be seen in the slightly noisy air con, and the old exercise machines in the gym. Otherwise, everything was great. Very close to the airport, so made it easy to get to and from the hotel by taxi.

Except for the hotel transfer which was a catastrophe, we can recommend this hotel. We were staying in a room with a separate bed and living room. We almost did not go outside for lunch and dinner. Mistro on the 35th floor offered superb views and nice dishes except few we did not really like (maybe different taste). The staff, starting from cleaning ladies to the waitresses and managers are friendly and really caring about their services. We can recommend this hotel compared to Hilton where we had bad experiences and Seda Residence is offering more value than Hilton.