Top 10 The Frank Hotels

The location is still very good

It seems that the furniture renovated in 10 years is a bit retro. The bed is comfortable. The bathroom is very good. I didn’t drive the hotel that day. I went out to buy something. The hotel downstairs Mercedes-Benz S400 shuttle

We stayed for one night as a treat for our son before school started back. The staff were excellent, kind and welcoming. We were allowed a late check out. The lobby is beautiful. The property is clean and well taken care of. The views of the stadium are awesome. The pool was small but worked just fine as it was not too crowded. I would caution those with children about the pool area music. Unfortunately we had to leave the pool early because the DJ kept playing songs with the F-word and other curse words despite the pool being full of families with young children. It was more of an adult only style play list which is so sad as we wanted to spend more time at the pool. It’s sad that most people weren’t phased by it but we listen to non explicit songs and for us it was shocking. Also the battery is loud at night so be prepared if your room faces the stadium. Music plays well after midnight. We may return again and I hope that the incident at the pool with the choice of music was a one time thing and they pay more attention to what they are playing.

Fabulous service throughout our 4 days stay. From check in to check out the staff was friendly, helpful and courteous. The food was very good in both restaurants and for the conference luncheons and breakfasts.

I has such a wonderful experience for my special day Abigail was so professional and gave me tips of how l should utilize the resources of the hotel . She is truly a gem . I also had a great experience with her team mates Angie and Sean. I had invited a few high profile guest list to share my day and they were all treated like queens as well. Looking forward to coming back soon