Top 10 Valency Hotels

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The hotel is located in the centre of Lausanne, within walking distance of the train station and the Lausanne Cathedral. The hotel has a European feel. Although the facilities are relatively old, the rooms are large and clean, and the balcony can see the city and lake views. Room service is attentive. If the waist is not good, you can also add wooden boards, which is also suitable for bringing children and children.

Fantastic hotel with professional and very friendly staff. The breakfast was delicious. The Skylounge has an amazing view. The SPA area and the pool are beautiful and the pool is big enough for good swimming.

Arrived at 11:30am the recetionnist only said ”you are too soon, the hotel is full”. We asked if we may use a bathroom which she accepted telling us to go upstair. We noticed a room (N°106) is done, the door open. Coming back at the hotel later on, we discovered our room N°....106!. Also we had to ask if the hotel was delivereing free public transport ticket othwrwise it would'nt have been offered. First hotel impression for a 3☆: very poor. Room: the shower is extremely narrow, we cannot put our 2 foot together and extremely sleepy and dangerous too!

It looks like a small castle, the interior decoration is very modern and the layout is very reasonable. Originally wanted to book the Mei'an Palace, because the price was too high to give up, to a look, and the US shore is very close, the same lake view, not bad, worth. The service staff is very welcoming and the check-in is very detailed. The only downside is that it is a little smaller, but the Swiss room is really small.

We chose this because it is near the station, and it is only about 100 m away down a side street, so not noisy. It appears to be quite an old hotel with rooms around a 5-storey high light-well. Our room was large with a large bathroom (but only shower not bath). There was only one usable power point as the others required a swiss-style plug not the continental type which works nearly everywhere else in Europe. Breakfast was buffet-style but rather basic, certainly the least attractive one we had of 6 hotels in 3 countries on this trip. But we had a few problems. The reception is on the 1st floor, and there is a lift which goes from the ground level, but the door to it seemed permanently locked, so you have to carry your luggage up a longish flight of starts to reach reception and the lift. When we arrived the receptionist could not find our reservation - thought it was made online directly with the hotel. It turned out that the confirmations are not automatically generated as one might assume, but have a human in the chain. And that human had entered it for the wrong date. After a 10-minute delay they found our booking and fortunately still had a room for us. They admitted that it had been entirely their mistake. I think most hotels would have given us an upgrade or a discount to compensate for this error - but not here. Then when checking out the bill was too large. First they had charged us for breakfasts even though our booking said they were included. After some delay and argument they rather grudgingly made out a new bill. Then we found the new bill included the city tax as an extra, even though the original booking said very clearly that ALL taxes were included. It took about 20 minutes of argument, including a phone call to some manager, to get that resolved in our favour. Whey the wanted all that aggravation just to save a couple of francs I've no idea. We shall now never use that hotel again. The staff clearly need much better training and they need to ensure that if some taxes are not included then all confirmations state that clearly.

Close to the train station, from the train station gate, first find McDonald's, then go up the McDonald's uphill, and soon there is a winding road on the right to see the hotel LOGO, we just started to go over, dragging the luggage uphill really tired The hotel is on the McDonald's side, up the right hand side up,

The location is right by the sea, the view is excellent, some rooms may not have a lift, there is a luggage service, there is a parking lot, but the location is limited, you need to take the subway to the old town of Lausanne, the hotel will provide a free subway ticket.

Except for the ramp and luggage, which is a bit more difficult, everything is impeccable and very OK. Must be in Lausanne

Good location very close to the railway station, restaurants etc and a short hop on the metro either downhill to the lake or uphill to the centre of town. One of the nice check in 'gifts' was a public transport pass for the length of your stay....handy. Rooms are a little bizarre in design and don't take a cat as you won't be able to swing it!!. Bed very small, low and uncomfortable however walk in shower in the small partitioned bathroom very good. Breakfast OK ish. Think you pay a premium for the excellent view of the lake. Reception staff very good and helpful. Nothing special about this place but handy, very clean with good staff.