Top 10 Willoughby House Hotels

The Springhill Suites is a great choice to visit the Fort Worth stockyard area. We walked to everything and had room in suite to entertain family. The room was comfortable, reasonable and we watched fireworks from our balcony. The room furniture was outstanding.

Nothing exceptional for the higher price. If you wanna warmup your food there is no microwave in the room. You have to step down next to the lobby to do that. The cooling and heating system is really noisy and old. You may listen to the blower that is almost retired. The 🛁 tub faucet was not sending the entire water flow up. 1/3 of the water i just waisting. The bath tub drain is also stuck and water doesn't go away quickly. There's no fan and ventilation - it's getting humid during your shower. I'm sure the management can hire some professional services for this money that's being charged! You guys need a lot of improvement!

It is a beautiful hotel, tastefully decorated and very clean. Walking distance to the shops and restaurants that Fort Worth stockyards has to offer. The pool is also well maintained and nice. For small dishes (breakfast/lunch/evening, various starbucks coffees (also in ice cream version) and other drinks you can go to the lobby. Be prepared that parking the car (valet parking) costs 20 dollars per night. But it is well organized with friendly staff.

I usually book through Marriott’s Bonvoy program in order to accumulate reward points. However Expedia had a better rate. Upon check-in I was told that there would be an $18 per day charge for parking and given a parking permit with which to park in the garage. The day I checked in there was no valet present nor was valet mentioned. The following day, early evening, I returned to the property and parked in the garage. As I was exiting my vehicle I was accosted in the dark parking garage buy a man demanding that I give him my keys. He did not have a uniform on but identified himself as the valet attendant. When I told him that I would not be giving him my keys as I had no idea who he was, He told me he would be parking other vehicles in front of my vehicle and that it would then be my problem, not his. When I explain to him that upon check-in the front desk clerk did not inform me of valet or increased parking prices for the weekend once again I was told that this was my problem, not his. I am shocked by how rude this person was. When I spoke to the manager on duty about the incident, rather than solve the problem, she was more concerned with finding and reading the fine print on Expedia‘s website to me, never mind the fact that the front desk clerk never did this upon check-in. We were told upon check-in that the included breakfast I’d paid for with the room would be provided in grab and go bags. Sadly, there were no bags, but instead, mini muffins. Furthermore I completely lack confidence that this property is regularly sanitized between guests. Upon our initial entry to our room there were various hairs on the toilet and in the shower, Suggesting that the room had not in fact been thoroughly sanitized. Over the years, I have come to expect far more from a Marriott property and am extremely disappointed with my stay.