Guest User
May 25, 2024
We arrived to the hotel late at the evening and were led directly to dinner, which took as by a nice surprise - the buffet was rich in variety with plenty vegetarian and enough vegan options. After the dinner, a service employee took us and our bags to our bungalow by a cart which was a nice touch due to the steep incline. As for the accommodations, we might have got the best room possible, with beautiful sea-side view. This part of the hotel appeared to be built recently so it felt very new and modern. It was close to the dining hall, pools, and the back parking lot, while separated enough from them all to not be disturbed by any noise when sitting on the balcony. The only slightly bad thing about the room itself was a squeaky sofa, and maybe a proper shower corner. The bed was huge and soft, the room had a well functioning AC and fridge, plenty storage room, nice clean bathroom and a TV with a plethora of channel and language options. And of course, the view from the balcony was absolutely exquisite. When it comes to food, we had half-board and were surprised by the variety and the fact that many foods changed every day, so there was always something new to try. There were also a well established basics which were the same every day so we always knew what to look forward to too. As for the taste, it was always A+, we never had even a slightest complaint. We’d emphasize meals with mushrooms which were always superb, a huge selection of local foods and the freshness of everything from baked foods to salads and fruits. A plant-based milk is also always available, although we had to ask the staff for it. I’d say we were spoiled by the food on our last vacation on Crete but this superseded all our expectations. We’ll keep hoping for more varied vegan foods though. Now for the biggest win - the staff. We already learned that when we’re friendly with the staff, they’re friendly with us. However, the level of personal touch, small talk and overall service we got here was completely unexpected. While everyone was always perfectly professional, they always had personal touch that made us look forward to any interaction. There were staff members always ready to help us with our Greek vocabulary (and teach us some dirty words too :D), and there were others who showed genuine interest in our experience. At the same time, they seemed to always know when not to interrupt our conversation. And finally, we took this holiday on a birthday, which we might have mentioned during small talk to some staff. One evening after a full day of travel, we were surprised by a lovely birthday cake in our room. We still don’t know whose idea it was or whether it’s something the hotel does for everyone according to their personal details, but it was a source of immense joy for us as well as for the staff with whom we shared it. A bonus - it’s an adult only hotel (kids 15+ of age might be allowed too, but we didn’t come across any). No vacation we’ve been to has been this p