We arrived at 23.40 on Sunday 28th April for our 7 night stay, check in was easy and a member of staff sat down to explain all about the resort . We were then taken to our room with our luggage by a staff member on a buggy. Our room was lovely and modern , bathroom was huge with a huge bath and shower room and nice outlook from our balcony in room 4206. After unpacking our first issue as we left to go for a drink at the Rosebud bar, the door wouldn't lock when shut, called reception to explain issue and waited about 30 mins for the fix while my wife and daughter waited in the bar. Upon returning to our room after a drink and bite to eat, I plugged my phone charger into a socket and tripped all of the lights, we waited until morning to report it we were tired and just needed a sleep after a long day. The issue was resolved in the morning, my contribution was holding the torch on my phone up for the guy to see better while fixing the fuse box. Two issues down in the first 10 hours of our stay we looked forward to the rest of our stay. Good points Always able to get a sunbed at any of the two outdoor pools, beach and bathing areas. Lovely views from anywhere on the resort and the beach although small was nice enough. Sports bar with free pool table, air hockey, table football, darts and 10 pin bowling and TV area for watching sports was good ,although when I asked for an alcoholic drink, the girl said we would need to go upstair to the Rosebud bar ???. Food was fine but some dishes repetitive and a few no description stew dishes, plenty of fresh fruit and breads, yoghurts , desserts, cheeses etc and a fresh omelette and toasties station. Drinks were fine as was the service in the main restaurant. Rosebud Bar very good selection of drinks premium spirits as well Grey Goose, Belvedere vodka, Jack Daniels, Jim Beam, Cocktails and so on, the service at this bar was pretty good as well. Not so Good The service at both the snack bars at the pools could be better, in some cases due to communication problems. Air Con in room didn't work. We had a good holiday but due to little ******* it could have been improved. We understand that as it was the start of the season, staff training wasn't maybe up to speed and communication problems will improve going forward. In hindsight the hotel would probably be better even a couple of weeks later than when we stayed. The guest relations and reception staff were good as well , the cleaning and maintenance staff work hard, I give my rating of 4 only for the issues I mentioned but understand they will be easily improved, we would probably return but a bit later in the season.