The hotel is absolutely stunning and in the most beautiful location. Especially when the sun is out, laying by the pool is idyllic. As long as you have a hire car, you will be fine to get to the location. As a solo traveller, looking for one night of relaxation and pampering in the mountains after a girls’ trip in Palma, I found the staff to be genuinely quite rude, from start to finish. From the minute I checked in, they don’t help with your bags (despite the hotel being up a flight of stairs and at the top of a hill). They just hand you the keys and point towards your room. The rooms are fine, I had requested a non-ground floor room, and was given a ground floor room anyway, which meant lots of noise above. No room service/snacks etc. When I went to my only breakfast in the morning, the waitress was rude to all the guests - everyone was exchanging looks across tables. When I checked out, the check out staff were also really rude - no ‘how was your stay’ or anything. Very unfriendly - felt like it was because I was on my own, and the hotel was mainly couples. It’s a shame because the hotel is so so beautiful in an amazing location, but unfriendly staff would put me off recommending this to anyone or returning myself, especially on a solo trip