I've watched the staff closely, and they are amazing. Their professionalism is incredible even with difficult people, and I've seen that, too. I would like to say thank you to the individual staff who are amazing. They are Binod, Mehek, and Pratibha from the Travelodge in Aldershot. I have travelled the country up and down and stayed in many hotels, and the level of customer care and service from these individuals has been above and beyond. I have run hotels in the past and been in similar situations, so when I see how they behave and respond to difficult problems, I always like to feed this back. I hope they get recognised for their efforts and hard work.