White Swan Hotel Reviews

The White Swan is an old hotel it requires to be updated although the room we had been recently updated, most of the hotel is on various levels with no lifts (elevators) the food was average, service by the young staff very good there was no facilities apart from the bar the hotel is very central to the town

Great location, convenient for shopping. Great room and fantastic dining room. Only drawback was a poor breakfast. Not buffet, lack of choice and worse on the second day when there was no chef.

Most dissapointing of all pur hotel stays in UK needs deep cleanse our room was through hotel and out back over gravel path- horrible access for luggage!! Room was hot and atuffy with only a small fan provided. Also no on site parking available when we checked in and were told to use public lot behind hotel Dining room is lovely though!!

A brief stay at the White Swan to attend a wedding at the Alnwick Garden. We were given an early check in due to the wedding timings, the receptionist was really pleasant, helpful and efficient. The room was clean and comfortable but, as it was on the front of the hotel, there was a little traffic noise in the morning. All in all a very pleasant stay.

I did not have a great nights sleep the bed was very uncomfortable and awoke with back pain however everything else was great the staff here go above and beyond to help

A lovely hotel, staff are very friendly and helpful. Great location and a good size car park, with a free carpark outside aswell (carpark C). The restaurant is amazing coming from the sister ship to The Titanic. Breakfast was nice, the food could of been topped up quicker as no eggs but that isnt a complaint. We will stay again. Thanks

The hotel is very well located for access to a plethera of good interesting places to see. The staff were very polite and provided us with lots of information about the area. The hotel was clean and well presented with historical features, not your modern clinical design. The bedroom was spacious, clean and comfortable. The bathroom had a bath and overhead shower. The food ad service was good.

We really enjoyed our six nights at the White Swan. It is not posh but is incredibly friendly, comfortable and clean. The staff were lovely and really flexible. We didn't have an evening meal but the breakfasts were fine and other residents told us that the evening meal was excellent. (The dining room is based around the panelling from the sister ship of the Titanic and is extraordinary). Alnwick is a lovely town with loads to do and see and the hotel is within the castle walls. Its also a great centre for visiting places in beautiful Northumberland.

The hotel is very tired and the breakfast wasnt good at all - but for the price it was ok - the bathroom was very poor, not unclean though, just really dated and needs upgraded

hotel is in an ideal position in the centre of ALNWICK .with free parking would could be wrong. Its needing a wee bit money spent on it. An upgrade could move this hotel to a different level ,think about it. The town deserves better.

Good position in Alnwick with parking, easy access on foot to all local facilities. Room spacious but bathroom in need of refurbishment, basin plug broken, shelf fitting loose & wobbly. Step down into bathroom a problem/trip hazard despite warning on door.

Lovely place with warm relaxing feel, staff very friendly, central for castle, gardens, bus station etc very comfortable beds, breakfast very tasty in stunning diining room, bistro comfortable and relaxing, nice little seating area outside. Definitely stay here again

Very friendly staff and excellent breakfast

We were given a large family room which had been modernised and was bright and airey. We have stayed at the hotel many times and some of the rooms, especially in the annex, are quite dark and dated so our room this time was a nice surprise. Disappointed we couldn’t get a drink at the bar which closed at 10 pm due to staffing issues. It seemed odd that there was nobody able to serve us 2 drinks as residents! Overall however the room was lovely and our stay was good.