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Explore Guest Reviews of Hotels in Arusha

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Gran Melia Arusha
4.6/564 Reviews
Although the gardens look nice, the lobby and rooms are nice, that is about where it ends. The housekeeping standards and service quality issues leave a lot to be desired. I travel enough that I know what a reliable standard is - and this hotel isn’t it. A laundry list of problems shows that the staff is not properly trained and the management over housekeeping and rooms is not training their staff properly or not. Checking their work in the rooms, or both. A sample of the issues: - room not cleaned or serviced all day. - towels not replaced and left with none - carelessly letting window curtains get caught in sliding door so that air conditioning won’t go on - No potable water left in the room At all - Broken air conditioning - doorknobs missing on the drawers - not answering the phone at guest services after multiple tries - stains on upholstered furniture - Stains on “clean” towels - dry rough and worn towels worthy of a 2 * hotel - lack of hot water in the shower And the list goes on… How can a hotel that holds itself out at this level have such bad service quality details? Doubt I will be back here for a visit, but I have had similar bad experiences at other gran Meliá properties, so is there a pattern here on lower housekeeping and room standards? Wifi was good. Bed was a bit too firm. Had a work desk and large panel TV. Small safe available in room as well.
Saruni River Lodge
3.6/50 Reviews
It was such a lovely place to stay. So quiet and such lovely staff to help with anything you need! They made a good breakfast to go as we started our safari very early in the morning, they even phoned us to make sure we where up in time for our lift!

Frequently Asked Questions

Arusha Travel Guide

There are many discounted hotels on Trip.com. Book hotels in Arusha via the Trip.com website or app, it's easy and hassle-free. While traveling to Tanzania, Arusha is one of the most popular destinations. Located in Tanzania, Arusha is a well-known and vibrant city.

Arusha Airport is the primary airport in Arusha.

You don't have to worry about accommodations when traveling to Arusha. Here, there are more than 132 hotels for you to choose from. When looking for hotels in Arusha, there are likely good options at a nightly budget of just 43 USD. There are 7 four-star hotels in Arusha at an average price of 97 USD per night. There are 15 three-star hotels in Arusha at an average price of 55 USD per night. There are 3 two-star hotels in Arusha at an average price of 35 USD per night. Unique local hotels in Arusha provide guests a unique and fresh feeling. If the comfort level of your trip is important, there are many choices in Arusha, such as hotels under the Four Points brand. In Arusha, there are hotels under the Four Points brand. Travelers who favor this brand can choose to stay there to enjoy the luxury services provided by Four Points. Merves Hotel in Arusha is a favorite among Trip.com users. Many tourists also stay at Gold Crest Hotel - Arusha.

If you stay at a hotel in downtown Arusha, nearby attractions like Lesaga adventure can be your first stop. You can choose attractions in Arusha that are perfect for a weekend getaway, such as Cultural Arts Centre. The most popular attractions for tourists in Arusha are Mangi Adventures, Old Boma Museum, Sunset African Safaris. With a developed commercial area, visitors can head to Timira Hardware, iheartz Collections, Zulmina Enterprises for a great shopping experience.

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