Fairfield Inn & Suites Asheville Tunnel Road Reviews

As a Marriott affiliated hotel, it was a comfortable hotel overall. However, even though the air conditioner was turned off, the fan continued to run at night, so it was a bit cold. And it was inconvenient that the housekeeping staff frequently knocked on the door in the morning to urge us to check out.

🚗 Transportation: Convenient 🔔Service: very good 🧹 Hygiene: clean

Convenient transportation, clean room, bed

Cleanest hotel we have ever stayed in! So extremely convenient to the Asheville Mall and all other typical favorite stores (including Walmart and Target) and restaurants. Also, very close to the Western North Carolina Nature Center. And, a shout out to Ashley? the hospitable evening receptionist who was extremely helpful with her suggestions of restaurants... , even providing a print-out that the hotel staff had composed together.

Well kept property, clean/comfortable bed, Very convenient to all Asheville has to offer. Friendly, knowledgeable staff. Extended stay previously, stayed recently, only place will stay in Asheville

Arrived 30 min after check in. Nobody at the front desk. Waited 10 minutes then called the front desk number from my cell phone. Let it ring about 50 times and someone finally came out from behind the back to check us in. Room was nice, however the Tv didn’t work. Evening staff was polite.

Our room was super clean, quiet and had very comfortable bedding. The set up of the room provided ample space for us to move around easily. The breakfast was amazing as well. There was a pool and fitness center which we didn't partake but nice to know it is available. The staff were friendly and professional. Highly recommend staying here!

Hotel was very clean and well maintained. Courteous staff. Fitness room equipment was excellent

our room was clean and well stocked. The overnight was very quiet with no disturbances. Breakfast are was clean and attended by support staff member. Breakfast offerings were typical to perhaps a little better than normal. Overall a good value for a quick overnight stop.

We enjoyed the couch area away from the beds for people who wanted to stay up later and watch TV. We also had room to play games.

The staff was wonderful and the whole place was so clean. I loved my room. I will be back for sure.

For an overnight trip to go to the Biltmore Estate, our stay at this hotel was great. We were greeted by a lovely young woman at the front desk that, sadly, I did not get her name. We were upgraded to a suite which was a wonderful surprise since it was my birthday that day. The suite was clean and smelled fresh when we walked in. The bed was comfortable and not too firm for my liking. The hotel itself was clean and modern. The only drawback I can reflect on was that the breakfast was a little disappointing. The omelets were cold, and the sausage patties were like rubber...everything else was fine. I wish I had gotten the name of the young lady who was at the front desk that night as she was an absolute doll. She gave us recommendations of local places to check out and was very knowledgeable of the area. She also offered me a complimentary treat from the snack area for my birthday which was very sweet of her. All in all, we thoroughly enjoyed our stay there and whenever we go back to Ashville, I will be choosing to stay here.

It’s ok but the beds are a lil hard to my liking and WiFi sucks!! The pool is TINY like the rooms and the breakfast girl yes only one girl serving for like 50 people!! She was way overwhelmed and nothing was being put out in time!

The room was clean but the smell of what they cleaned with was too strong. The second day it was not as bad .Every thing else was great. I would stay there again.