Hotel Centrale

Worst hotel we have ever stayed in. We travel extensively throughout Europe regularly and have a budget that is £90 to €150. Some will excel and some will disappoint a little but this is so bad that it needs to be reported. It is also concerning how someone can agressively enter your room in the manner that we experienced. Be careful when booking via TripAdvisor and *********** etc as it will default to a shared bathroom. You need to pay extra for your own bathroom and air conditioning is extra too. When we stayed it was over 27 degrees at night. The fan didn't work and another socket also didn't work so we raised a complaint with Stefano in Reception but we were met with aggressive abuse. He said he was coming in the room but I asked him not to as my wife was not comfortable as she was not comfortably clothed but he insisted in barging in and then continued to get more ageeesive. This was horrible and a really terrible experience for us as a couple. Also, the sink drain way didn't work. We have video evidence for all the non working items if Trip Advisor of *********** need them. Avoid at all costs. Please.

The room I was given was different than the information and pictures showed in the reservation page. Too overpriced that poor conditions room. People in the hospitality business no longer listen nor care at all their customers. They prefer to lose a good customer than resolve the situation. For them, the culprit is always of the customer and the booking company... Most of the information about amenities and others things they offer or their room have are NOT TRUE. I didn't see them. Sorry not taking pictures...

Despite the only inconvenience of having the shared toilet this hotel is very good. The rooms look old but it's comfortable and spacious enough, and even without toilet, it comes with a bathroom with shower. The personnel is really nice. The best part is that is perfectly located just behind the Taumaturgo church, which is the main central point of the city, close to all the services, shops and old cafe.

Had been for a 4 days family-trip in Trieste and stayed in Hotel Centrale. We enjoyed it very much! The hotel is perfect located in the center at the end of Canale Grande with a 24h reception. I only know Stefano by name but everyone of the crew without any exception was extremely friendly and helpful. The breakfast was served to our table and was rich. The rooms were modern furnished and very clean. Altogether Hotel Centrale is a very recommendable accommodation for a city-trip.