Hotels near Albatros Multi-Brand Shop in Baku

I don’t normally take the time to review places but considering that they market themselves as a 5 star hotel I want to make sure other people considering this hotel know what to expect at least. For context We stayed in this hotel for a week as a family (2 kids) in a connecting family room. First off when we arrived and checked in, the guy at reception said they would check our documents and to please wait in their restaurant. We ordered some drinks and waited. Meanwhile suddenly they start blasting Indian music so loud in the restaurant (it was only us and another family there) that we had to go ask them if they could please turn it back down again. I don’t know for who or why they put the music on so loud. This also happened when we ate breakfast one morning. After maybe 20 minutes we went to ask reception how check in was going and were only told that “they were checking”. We decided to go and get some late lunch since we didn’t know how long we needed to wait for them to “check” whatever they were checking. If the room wasn’t ready, it wouldn’t have been a problem if they simply said so and gave us a time frame for when it would be ready. But this was a taste of the service to come unfortunately. We had a connecting family room that had one bathroom to share. The master bedroom had only a window which was a small and by the ceiling facing out into the hallway (so no external window) which meant it was like sleeping with lights on all night as the hallway light were always on. In this case perhaps a curtain for that window would be good or installing sensor lights in the hallway so the light isn’t on unless someone is there. The rooms were SO warm and when we went to check about the air conditioning they told us it wasn’t working or they didn’t have it. (Not sure which was the correct answer) They couldn’t give us a straight answer. They told us the heating had been on the night before but that they had now switched it off and allowed for “air” instead. So whatever control you have in your room is basically useless. When we asked if they could allow for the air conditioning to be turned on they just told us they would sort it out but nothing got done. We had to sleep with the only external window open during the night so at least our kids could be more comfortable. Other important things to note - we got 2 towels for 4 people. We asked them to bring 2 more which wasn’t done. Only when we saw a cleaner outside in the hallway one evening (3 nights into our stay) did we get 2 more. - there was no cleaning the whole week. We asked for more water, asked if someone would come to at least remove the garbage and they told us they would send someone but never did. - as shown in the photos, one of the single beds was broken underneath. - several sheets/duvet covers were broken, one example shown in the photos. - there was cigarette burns on the double bed headboard despite it being a non-smoking room. Shown in photos. Also the bathr

It is a most convenient and comfortable hotel in this area. i feel like a home. Excellent service good language ability of reception staff.

The hotel is surrounded by wealthy areas, very safe, the hotel has complete facilities, just bring your own toothbrush and toothpaste, and there are many types of breakfast. The overall feeling is worthy of the price. It is not convenient to eat and shop around.

Although the hotel is not in the heart of the city, the area is in a very pleasant residential quarter. There are good pubs, restaurants and pastry shops nearby. At night there is a grocery store and a pharmacy right next to the hotel. The rooms are clean and nice, the staff are very helpful in everything.

A stay at The Clocktower Hotel places you in the heart of Baku, within a 5-minute drive of Baku State University and 28 Mall. This spa hotel is 1.8 mi (2.9 km) from Azerbaijan State Academic Opera and Ballet Theatre and 2 mi (3.2 km) from Fountain Square.Pamper yourself with a visit to the spa, which offers facials. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served daily from 8:00 AM to 11:00 AM.Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is complimentary (available 24 hours).Make yourself at home in one of the 38 individually decorated guestrooms, featuring free minibar items and LCD televisions. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access is available. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.

Very clean and beautiful needs extra star . Excellent breakfast and nice lounge and beautiful view from front to on-look to beautiful park.

Not quite what most people would recognise as 5* but an experience all the same. To easy your experience you could consider packing: Ear plugs- not only to reduce the volume of neighbours' shared orgasmic escasty, parties and high spirits in the accommodation area. They're also recommended in the resturant- not only when guests like to engage in passionate domestic discussions across the length of the dining room but the staff regularly like a good debate in the middle of breakfast. Drain cleaner- of the rooms sampled, 75% the ensuite bathrooms offered exotic essence of sweaty boot filled with sump oil sitting on a radiator. Mystic meg- when you check out the bill may appear to be un-connected to your booking terms. A hi-viz jacket. Crossing the road out front in rush hour is akin to zebras crossing the Limpopo - one error and you'll not get a second chance. No need to pack: a smile- most of the customer facing staff are a delight and will always do their best to politely say the right thing- they're a credit to Azerbaijan. The jury is out on a final grading. Would I return? Mmm...

Overall good, best location. The scenery on the waterfront road is good, the car is preparing for the car at the door, and the traffic is somewhat affected. The only problem with the front desk is that there is no conversion plug to borrow.

Disappointed in all honesty. The room itself was as expected, nice design and very spacious. Housecleaning was below par as there was still rubbish on the floor after I had returned in the evening, 2 nights in a row. Had to wait a few minutes for the shower to get warm. No toothbrushes in the bathroom. Miscommunication between staff about payment which resulted in a very unnecessary late night phone call from the front desk. Further miscommunication about parcel delivery. One day it was brought straight to the room, the next day it was against hotel policy. Asked for help with luggage for check out, never came. Very far from the ritz experience.

At that time, the road was being built, the hotel and Ctrip did not inform in advance, it was very inconvenient to arrive at the hotel. The noise downstairs is also very loud. But the hotel's bed and pillows are very comfortable and the service is good. The restaurant in the hotel is also very good.