Guest User
June 17, 2024
I am writing to express my sincere appreciation for my recent stay at the Grand Mercure Agra. It was an exceptional experience from start to finish. The hotel itself is a beautiful combination of class and comfort. The rooms were spacious and well-appointed, and the overall ambiance was truly inviting. However, what truly elevated my stay was the outstanding hospitality of the staff. I would like to extend a special thank you to Prashant Sonwer, Ashu, Nikita, Anita, Aditya, Jagneerand Jeetu from the restaurant. Their attentiveness, warmth, and professionalism were truly exceptional. They went above and beyond to ensure I had a memorable dining experience. The food quality was fantastic, and their recommendations were always spot on. The entire Grand Mercure team deserves immense credit for creating such a wonderful atmosphere. It was a true pleasure staying at your hotel, and I will definitely recommend it to others. Thank you once again for a truly remarkable stay. Sincerely, Nisha Bedi