Saya pernah menginap di hotel ini tahun 1997, namun sampai saat ini Sangat terpelihara property hotel nya. Hotel nya bersih dan nyaman. Hanya perlu ada koridor dari hotel ke main lobby sehingga tidak basah kalau saat hujan karena tempat makannya berada di main lobby.
Overall, my stay was quite good. The staff service was friendly, and the hotel facilities were comfortable. However, there are a few things that could be improved for the future.
During check-in, it was already close to 2:30 PM. When I asked when the room would be ready, I was told to wait and that I would be called. Given that the check-in time had already passed, I had hoped the room would be available sooner, as it cut into guests' rest time. For a reputable hotel like Aston, I believe timely room availability is a crucial part of a comfortable stay. In fact, at some other hotels in the same area, rooms are accessible even earlier.
Furthermore, I believe the breakfast food options could be improved. Considering Aston's standard and reputation, I had hoped for a more appealing and diverse menu to provide a more memorable experience for guests.
Thank you for the service provided. I hope this feedback can be used for evaluation to enhance the quality of services in the future.
The villa is nice, spacious too, cm in the kitchen cupboard is a bit dirty as if it has never been cleaned. There are 2 zincs, one of which is blocked.
For the staff service is okay.
Breakfast is varied, interesting and delicious.
The place is really nice, clean, and the guards are kind and friendly. There's just no soap or shampoo at all. If it's really cold at night, it's better to bring an extra jacket. It's really exciting to wake up to see the sunrise from the bedroom window. Wifi is also fast, if you are hungry you can go upstairs there is a cafe which is open until 11pm