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Jayakarta Hotel Lombok
3.7/516 Reviews
We were there only for 1 night for weekend, booked more than 5 rooms for family and children. Despite the pandemic, Jayakarta seems getting busy with events (workshop, wedding etc) and of course many guests were stayed during weekend (sounds good tho). However, during breakfast seemingly lack of attention and supervision of senior staffs. 80% of staffs in-charge during breakfast were trainees. Egg station, pancake & waffle station, even ”gorengan” station conducted by trainee who started their training program just in 5 days and there was not a senior staff who supervised there. 100% guests were Indonesian (local). we stood in a crowd just for gorengan and omelet, there wasn't any marking of queue nor any motto ”first come first serve” nor ”menjaga jarak” I did order, trainee said “wait a moment or we deliver to your table”. Less than 5 minutes I came back, but another guest took my gorengan. trainee said “wait a moment we deliver to your table”. I came back, she said “gorengan has delivered but to a wrong table” (me sigh). I ordered again and told her will be back less than 5 minutes. when I came back, gorengan have taken by another guest. I decided to wait in gorengan stall, and still other guest took the gorengan, even more there was not a single word came from the trainee suggested the guest to “get in line”, and it took 1 hour just to have 5 slices of gorengan *after struggling and complaining. I had no idea, either the trainee didn’t understand about first come first serve or didn’t notice about who to be served in a queue (Executive Chef & FBM have you trained your trainee how to manage the crowd?). Hotel should be more concerned of PIC in a crowd station, at least could be anticipate the occupancy during busy weekend, hire DW or recalled the worker (WFH) whom have skills and knowing how to handle the crowd just to assist over the weekend. mostly guests were really don’t care about ”getting in line”, what a shame on the guest who insisted getting in line but kept ”ditikung”. the excuse of ”we are very sorry there were many guests” should not be occurred if senior staffs in-charged in a “favorite” station for local guest. Never let your guest leave unhappy

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Local Travel Info

Number of hotels27
Number of Reviews 488
Highest PriceUS$966
Lowest PriceUS$13
Average Price(Weekday Night)US$116
Average Price(Weekend Night)US$116

Guide to Hotels with Gyms in Batu Layar

On Trip.com, it's easy to search for hotels in Batu Layar. If you want to stay at the best hotel in Batu Layar, Trip.com is here to help! You can plan a day tour in Batu Layar. Batu Layar may not be a metropolis, but there are still great hotel options on Trip.com.

There is no civilian airport in this city. You can visit a nearby city first, and then head to Batu Layar using other means of transportation. Although there aren't any airports or train stations, visitors can come to the city via bus or other means of transportation.

There are not many hotels in Batu Layar. Guests are advised to book in advance. When looking for hotels in Batu Layar, there are likely good options at a nightly budget of just 109 USD. There are 0 three-star hotels in Batu Layar at an average price of 197 USD per night. There are 1 two-star hotels in Batu Layar at an average price of 21 USD per night. Unique local hotels in Batu Layar provide guests a unique and fresh feeling. Mark's Guest House in Batu Layar is a favorite among Trip.com users.

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