Grand Metropark Longxi Conference Center Beijing

The worst 5 star hotel we ever stayed. If you are foreigner like us, please stay away from this hotel. The reception staff named Li Jing Hui kept asking us about our visa suspecting we entered China without one. That staff and other (few of them there) service and attitude is worst and definitely not a welcoming one. After we have checked in, the staff called and asked us to pass our passport to them as they claimed that one of the checked in guest name is key in wrongly. They sent a staff to our room expecting we passed the passport to them which is a very suspicious action as passport is a very sensitive item. In the end, we went down ourselves to pass the passport and found out they lied as they only want to print the cover of the passport which is a super ridiculous reason. We booked the family room and is spacious but old and dirty. There is a hotspring tub in the room but is super dirty and wet, seem like someone used it before we checked in, we tried to clean and use it but the water is yellowish and is super disgusting. All of the restaurant at the hotel are closed by the time we checked in around 6pm so you can only get food by ordering meituan (food delivery platform) and luckily we got one. We tried to book a car for early morning flight tomorrow through didi or trip but no driver accepted the request. It is hard to get car transport there and we actually checked with the reception but only get a replied of “it is very expensive here to book a hotel airport transfer car which cost 500rmb”. We don’t even asked the price as we only asked is such service available from the hotel. Overall, the hotel looked like ******* as not much guest is staying at the hotel. We checked out few hours later as it is definitely not a nice and safe hotel to stay.

Easy check in, friendly staff. The room was very big. The campus that the hotel was on was very quiet. It seemed like construction may have been started on the other buildings, but was never finished?

I went for a small mini-break to escape the hustle of Beijing. I have been here before with friends. With friends and some wine this place is great. On your own it is great too... but only if you love the Hot Springs. I do. The hotel would be pointless if you don't like Hot Springs / Swimming. My only disappoin**ent was that, because it was mid-week, the breakfast range was tiny compared to when I came with friends on the weekend. Both the hotel and Hot Spring were much cheaper... so that was good... but I felt that they over-simplified the breakfast buffet. Somethings they had before (like jams and preserves) are sealed and have long sell-by dates... so why not put them out? Likewise, why offer only one juice... can't you offer a range but put them in smaller containers if you are worried about waste? The Hot Springs are the clear highlight. I highly recommend going after dark. Tickets seem valid for 24 hours, so I went for a few hours daytime, then back to the room, then again after dark. At night it was so peaceful.

We’re trying to order room service but only 1 thing available in the whole menue!

Very nice hotel.