Element Beijing Yanqing

The hotel environment is very good, the rooms are clean and comfortable, and cici's service attitude at the front desk is very good. If you have any questions, she will answer them at any time. ~ In short, I am very satisfied this time, and it is one step away from Wanda. I am very satisfied with eating and playing ~

The facilities are indeed very good, the sanitary environment is also good, the room is large, and the service is good. Because we brought our dog, a dog's nest and water basin were also provided. It's just that the pillows we used were too high and not very comfortable. The double bed would affect each other when turning over. There was nothing in the refrigerator. It started on a timer and was a bit noisy at night. The air conditioner was also a little loud. Everything else is fine. Breakfast was eaten at the Marriott next door. It was good and clean.

The hotel is in a good location, next to Yanqing Wanda. The room was very clean and smell-free, and the service was good. Breakfast was at the Marriott Gongchu Western Restaurant. When I checked in, there were corporate group guests, and it was the weekend. The hotel occupancy rate was very high. Fortunately, I went early. When I came out, I saw a queue of 20 or 30 people in front of the restaurant. Waiting for a seat. Parking is free for hotel guests, but parking spaces are tight when you come back at night.

Staying here again, this time I want to praise the bench the designer put in the bathroom. Two donkeys who walked 21 kilometers from Haituo Mountain found that being able to sit and take a shower was a paradise on earth. They all said it was better than at home👍

The last stop of the trip was to visit the Badaling Great Wall, so we came to Yanqing Element Hotel. It was very convenient to take a taxi directly from the high-speed rail station to the hotel downstairs. I contacted the hotel in advance, and I am very grateful to Chuck for his help in arranging it. Seeing that we had the elderly and children, they upgraded the room. The hygiene was great. The hotel is very new and there are many pillows in the room. Because I like to sleep on harder pillows, the hotel also specially prepared latex Pillow, this detail is a super bonus. There are kitchens in both rooms, and there is also a lot of space for children to play in the room. Opposite is Wanda Plaza, with convenient transportation and very convenient for eating. Breakfast is served at 6:30 and is shared with the Marriott. It is on the first floor of the Marriott. The variety is very rich and the taste is very good. After breakfast and check-out, it took less than half an hour to take a taxi to the foot of the Badaling Great Wall. The whole trip went very smoothly and my stay was very comfortable. If you have the Great Wall in your itinerary, it’s a good idea to stay there for one night!

It's very close to the Expo Park and Guihe Park, and it's very cost-effective.

Hotel operations are understaffed in several departments. In the end, I gave a good review not because I didn’t encounter any problems, nor was it because of the upgraded treatment, but because I can see that the management does not avoid problems, does not make excuses, finds ways to solve problems, and feels the desire to improve. Thanks to Manager Zhang of the front office for his attention and service, upgraded room type, complimentary buffet, and preferential use of Marriott swimming pool. There is a bunny feeding area at the door, and the children like it very much. Accidentally found that some residents took the "ball" of table football in the public area at the entrance of the banquet hall as their own, so as to achieve the purpose of playing only at home. The naughty children can understand, mainly because the parents and families lack education. Praise the guest room department and suggest material rewards: 4 waiters are responsible for the sanitation of more than 200 guest rooms... The sanitation level is among the best among hotels of the same level in ************** after the epidemic. It would have been perfect if I had removed some of the hair from under the sofa cushions as well. The room department is very responsible for checking the guest information before opening the door, which makes people feel safe. It is recommended that the hotel improve internal contact methods and work processes, and shorten the time for guests to wait for identity verification. There are some problems in the design, selection and quality of some hardware facilities and bedding products. There is room for optimization in terms of waiters and chefs in the catering department. The restaurant looks flustered when the passenger flow is large. If the communication skills can be improved and the queues of customers can be managed, the conflicts between guests and chefs, and between guests and guests can be reduced. Among the chefs, the level of the ramen chef is commendable! For dishes such as baked beans and roast beef, the cooking skills are not as good as the ingredients. The swimming pool facilities and sanitation are good. It is irresponsible and dangerous for some parents to put their hopes on the life of their children who cannot swim and rely on the care of the safety officer! What's more, the security officers used their mobile phones, were absent for a short time, and the temporary substitutes went to work to play with their mobile phones, etc. The children's area next to the pool is suitable for younger children. Next to the hotel is Wanda Plaza, which is very convenient for temporary shopping and eating. There are not enough parking spaces in the basement, and the exit guidance signs are unclear and ambiguous, which may easily cause circles in the parking lot. The switchboard and the front desk are quick to answer internal calls and have a warm attitude, which is worthy of encouragement and maintenance. As guests and members, I would like to have the opportunity to come to the store again, hoping to see obvious progress.

The room was clean and tidy, and the service staff had a very good attitude, especially the lady at the front desk who checked in and checked out, named Liu Xuan. The children liked her very much. Breakfast was at the Marriott next to it. The overall experience was good. I will choose it again next time I come to Yanqing.