Xiancaibugouchi
December 11, 2023
First, asking you to use WeChat to scan the code to place a new order when checking in is suspected of inducing registered users.
Secondly, the room card was invalid when I checked in, and I wasted 20 minutes going back and forth. The door was opened by the general room card the waiter took.
Third, the check-in receipt stated four hours from 6.40 to 22.40! ! ! As a result, I called around 22:00 to urge check-out. After I told the time, another staff member said I understand, sorry, but then someone knocked on the door to urge check-out. . .
Fourth, the most outrageous thing is that I was very tired. I didn’t turn on the lights when I checked in. I took a shower and went straight to sleep. Then I woke up and turned on the lights to find a lot of mold spots on the pillow. I was really disgusted. I urged him several times, but without thinking too much, I hurriedly went downstairs to hand over my card, check out, and leave.
Fifth, the most outrageous thing is that after having the above experience, I contacted Ctrip customer service. After contacting them, the waitress who answered the phone was very disdainful and had a bad attitude towards Ctrip’s official customer service. This is something I think is outrageous. And there was no compensation or apology to me.
Real advice, avoid pitfalls and don’t live there!
Original TextTranslation provided by Google