Alexandra
January 12, 2024
The hotel was fine for one night on the way in and out of the airport in Belize City, but nowhere near worth the price paid. The biggest plus was that the staff was responsive and friendly. The room included all the usual basics and working air conditioning, so we were perfectly comfortable. The walls are very thin, so you hear all the hallway traffic. When someone’s alarm kept going off down the hall, we could hear it clearly in our room. The front desk ended up sending someone to turn the alarm off for us when we contacted them. We were disappointed that our reservation confirmation offered free continental breakfast, but no one at the restaurant had heard anything about included breakfast. When we went down to the front desk to ask about a voucher, they said that was a promo that ended in March (10 months ago). Not only did ******* advertise free breakfast, but the in-room QR code with a link to all hotel information also stated that there was a complementary continental breakfast for guests. As I said, we were comfortable and our stay was fine, but nothing special and not worth what they charge.