Guest User
January 31, 2023
had a stay between 14.08.2022 21.08.2022 in Costa BitezHan Bodrum and below I will explain the reasons why I do not recommend this hotel: I made the reservation through a travel agency, I chose this destination judging by the pictures found on google that looked decent, but at the destination I found a hotel that looked decent from the outside, ONLY from the outside. the stay started on 14.08, at 22:30 (flight delay). I arrived at the hotel and I didn't even have the opportunity to buy food for a fee. I booked a double room with a matrimonial bed and they tried to accommodate me in a room with separate beds, the rooms are very old and dirty, damaged furniture and walls, they tried to deceive me and put the beds together, they tried to accommodate me in the same room. The 2nd day after repeated complaints and arguments, I got a "superior" room, actually the room with a double bed, sea view, clean but with old and damaged furniture. the door to the balcony did not close properly and all the noise from outside was heard in the room. If you are a morning person and wake up before 7 o'clock, you can't drink a coffee, not even for a fee. the coffee served in the All Inclusive package is ordinary mess. The tea is served from old and rusty containers. Desserts are mediocre. The food is decent. When I reported to the manager that this hotel is not 4 stars, he asked me if I work for the Turkish government and that I am not in a position to qualify a hotel myself. considering that I worked some time ago in tourism and accommodation at both 3 and 4 stars, I can tell you that this hotel is not even 2 stars. the pictures I attach speak for themselves. I do not recommend.