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Boutique Hotel Liberty 1904
4/556 Reviews
The hotel has an okay value for money standard, staff is mostly helpful however the breakfast was a complete catastrophe! The breakfast is served from 7-10 am. We stayed two nights and first morning we arrived at the brekfast room at 9.15, the following morning at 9.20. The breakfast is advertised to include eggs, hams, cheese, bread etc and also sweet selections of foods. BUT at 9.15 am(!!!) there was almost NOTHING left! No eggs, no ham, literally two slices of one type of cheese and three slices of bread. There was no salty food to choose from, you only had the sweet variant like some cakes or croissants left. When I adressed the issue with the waiter he literally told me (no exaggeration here, these are his actual words) “We are finished!” and “you can have some bread!”in the rudest arrogant way possible and no one brought more any cheese or ham let alone eggs or sausages. Mind you it was 9.15!!! So I had one little croissant and ate properly elsewhere. The EXACT same thing happened the next morning. So apparantly breakfast means in this hotel that you only get it when you arrive at 7am because if you arrive 45 minutes before they close the breakfast room you can have coffee maybe some cakes or croissants...Or maybe it means that you can have breakfast you paid for as longe as other guests dont eat too much or too fast... I have never had this experience anywhere and the way staff approached this was offensive. Brekfast in this hotel is a joke, you should skip it and have it somewhere in some cute little café in the city. We booked the hotel because it was supposed to have a good breakfast according to ratings and reviews...totally ruined both of our mornings, every morning we left the hotel in a bad mood and I am for sure never returning to this place. On the positive note, apart from this breakfast fiasco, the staff was polite, spoke good English and were helpful (apart from the brekafast waiter), we had a minor problem with our toilet which was fixed immediately, so no complaint there. Bed are okay, street was not noisy. The location is average if you want to walk. It takes about 15 min to walk to the two towers, however that didnt bother us at all.
Santo Stefano Apartments - BolognaRooms
4.2/529 Reviews
Bologna City Center
We have booked this place through their website and we were satisfied from the general information that we got online. To be honest it was in a very good locations. Arriving at the property we noticed that there were construction works ongoing !!! Early in the morning the noise was very loud and it was impossible to sleep. Imagine a family with 2 young children that has to wake up from that noise. The second and the biggest delusion was the apartment itself. I HAVE NEVER BEEN IN A PLACE SO DIRTY! The floor was so dirty like it has months without washing. Tested with a paper tissue… it become brown dark, disgusting. The beds were arranged with some old sheets and a couple of duvet (smelly) that was hard to sleep. Very old towels, from white they were close to grey, and with an unpleasant smell. The apartment itself was very old in furniture and equipment. Not mentioning that there was zero acoustic isolation. You can feel the next door apartment chats like they were in your room, and the road noise was crazy if your apartment with face the road. Very poor experience
Il Convento Dei Fiori di Seta
3.9/546 Reviews
Bologna City Center
We arrived in Bologna by train and got a taxi to the hotel which takes around 15 minutes and costs approximately 20 euro. The check in staff were polite and we left our luggage with them as we arrived early. We went out exploring and came back and our bags had been put in our room. The room was medium sized, clean and there was tea and coffee making facilities although only paper cups provided. We asked for extra pillows as only one each provided and they kindly obliged. The problems arose when we went to use the shower and barely any water came out. We called the receptionist and she came straight up, she said she’d call maintenance. The shower started working all be it very poorly so I told her not to bother as we wanted to go out. When we got back we had no water at all. Luckily we had brought some bottled water so we used this for our kettle and brushing our teeth. The bed was very comfortable and we had a good nights sleep, the air conditioning worked well. The following morning we got up and again no water pressure! Just about enough to brush your teeth, a shower was impossible! This was reported again to the hotel. We even had a neighbouring room knocking on our door asking if we had water as they had none either! This is obviously a major problem this hotel has not addressed. That evening we had a bit of water so I got in the shower which then completely stopped whilst I was covered in soap and my hair full of shampoo. I had to wait 10 minutes for a trickle to come out to rinse myself off! Lucky I don’t have much hair! Our final morning we experienced exactly the same problem. I gave up and didn’t bother plus pointless even asking receptionist as they couldn’t remedy the problem. Breakfast is served in your room which you choose the evening before. First morning we had scrambled eggs and bacon which I found inedible as the eggs were burnt and very hard, this maybe how scrambled eggs are in Italy as my wife pointed out, she was happy to eat them! The following morning we had croissants which were ok. I’d loved to have scored this hotel higher than a two star, however the fundamental of a hotel room is to provide a bed and washing facilities. This hotel only provided us the bed. The city of Bologna is beautiful I will definitely be back however it will be in a different hotel.

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