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5 star

InterContinental Hotels Bordeaux - le Grand Hotel
4.4/5112 Reviews

InterContinental Hotels Bordeaux - le Grand Hotel

Bordeaux City Center Bordeaux|1.71km from Ecole Vatel Bordeaux - Campus les Chartrons
Firstly I don't normally submit reviews. I think everyone's experience is subjective based on where you've travelled before and what your expectations are. I also think it only fair to address issues with management before posting on a public forum. All of these concerns that I refer to below have been expressed to the management and the response to date has been indifferent at best. Overall this hotel is overdue a refurbishment but unfortunately the tired nature of the decor extends to the staff and management also. My problems were many. The room was not serviced properly on two days. Paint was flaking from the walls and the air-conditioning did not work properly, which meant the room was frequently cold. The room was also poorly lit, which created a very depressing ambience. Check in and check out were comical. When I checked out I was given no bill, no invoice or any receipt, neither was one emailed to me. When I got home I saw that I had been overbilled by €300 which management told me was normal practice but was being refunded to me. By the way it took three days of emailing management to be told this. This could have easily been avoided or cleared this up if I was given an bill/invoice or informed of this by reception, none of which happened. There were other issues. The downstairs common areas are small, rundown and completely misrepresented by the hotels website. The staff refused to hail me a cab and told me to go inside and order one. A small issue, but surely that's one of the benefits of staying in a five star hotel. Finally communication. I emailed them, using the address provided on their website, filled out a contact form on the website and finally completed a customer satisfaction survey. No of this aroused the attention of the Hotel Management. Finally I resorted to the only tried and trusted method, Twitter. I eventually got a response here, but it too was also slow and labored. The room was €500 per night. It was far from value for money. Would I go to Bordeaux again, most definitely yes. Would I stay in this hotel again, most definitely no. The problems in this hotel extend across the board, it will take some effort to fix them.

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Explore Guest Reviews of Hotels in Bordeaux

Searching for hotels near Ecole Vatel Bordeaux - Campus les Chartrons? Compare room rates and reviews to find your ideal stay.
Mercure Bordeaux Chateau Chartrons
3.9/577 Reviews
There is a waitress at the front desk that is not friendly and welcoming, and everything else is fine!
Ibis Budget Bordeaux Centre Bastide
3.6/547 Reviews
I stayed 2 different dates in Ibis Budget Bordeaux Centre Bastide, personaIIy l had very bad experience with one of the staffs at the reception in day time (the young lady who presented herself as a manager of the hotel) was very rude. she didnt want to keep our luggages for only 5 hours, this kind of service is minimum in Ibis hotels I believe so, I know because of l've stayed in different Ibis hotels in different countries ( Lisbon, Geveva, Istanbul, Nantes, London and Paris) She thinks all luggages of the guest has bacterias, pay attention not virus but bacteria. Amazing! of course, we are all living with bacterias probably our goods also has bacterias, if you think that deep then don’t receive any customer in your hotel ! Firstly : the toilet wasn’t clean : no matter how many time you flush the water there is always bad smell in it ( kind of urine smell) Secondly : breakfast is very poor not meriting 6.50 euros, you better go to market and have your own food, for sure you gonna get some quality ingredients with that price, since their restaurant out of service during the covid-19 ( for me, they are profiting the situation of covid-19 which is not correct. Because other hotels keeps open their restaurants for breafast service). It’s not practical eating in the room. Thirdly : location of the hotel is not practical, it’s far from everwhere ! if you willing to return to hotel at late in the evenning,you better be careful, it looked like not safe, since hotel located somewhere very calme and isolated from the city center. With that price for sure you will have better room and better service.
Whoo Bordeaux Bacalan - Hostel
4.3/546 Reviews
This hostel was probably the best for its price I’ve ever been in. Very helping and friendly stuff, I found exceptional good sleep due to your good privacy in bed with curtains. If you want to visit the beautiful Bordeaux and don’t wanna spend a ton of money for sleeping this hostel is perfect for you!
Residhome Bordeaux
4.3/571 Reviews
Though not in the center of town, this apartment hotel is clean, well-run, and convenient to transportation. Just outside the center, the short tram ride to much of what you want to see and do makes it a convenient place to stay. The neighborhood isn't particularly picturesque and is part of a developing area of old shipping buildings converted into shops, restaurants, and art spaces. It's also a short walk to the new Cite du Vin, kind of a waste of time and money IMO. You're better off spending your time and money going to an actual winery.
Ibis Bordeaux Centre Bastide
4/545 Reviews
This hotel was nearly new, when we visited and well fitted out with quirky decor downstairs. Our room was adequate and fairly modern with standard Ibis amenities. We enjoyed the bar snacks in the afternoon and the simple meals provided most evenings, however, this was inconsistent throughout our stay. Likewise, the afternoon and evening staff were great and very friendly, but the team during the day wandered around eating items from the breakfast buffet and seemingly not interested in guests.
Appart-Hotel Mer & Golf City Bassins a Flot
3.8/565 Reviews
No availability of parking and who is also paying, this is not reported on TRIP.COM Very disappointing this lack of transparency

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Bordeaux Travel Guide

If you want to stay at the best hotel in Bordeaux, Trip.com is here to help! Book hotels in Bordeaux via the Trip.com website or app, it's easy and hassle-free. While traveling to France, Bordeaux is one of the most popular destinations. Located in France, Bordeaux is a well-known and vibrant city.

Bordeaux - Mérignac Airport is the primary airport in Bordeaux. It's easy to reach Bordeaux. The city can be reached by plane, train, and car.

You don't have to worry about accommodations when traveling to Bordeaux. Here, there are more than 250 hotels for you to choose from. Bordeaux has high quality and low-priced hotels. You can spend one night at a nice hotel for only 131 USD. There are 11 five-star hotels in Bordeaux at an average price of 383 USD per night. There are 22 four-star hotels in Bordeaux at an average price of 172 USD per night. There are 36 three-star hotels in Bordeaux at an average price of 105 USD per night. There are 19 two-star hotels in Bordeaux at an average price of 84 USD per night. There are many well-known chain hotels in Bordeaux. Those who favor Novotel can choose a hotel under its name. If the comfort level of your trip is important, there are many choices in Bordeaux, such as hotels under the Novotel brand. A popular hotel in Bordeaux, Aparthotel Adagio Access Bordeaux Rodesse is also one of the highest rated. Many tourists also stay at Ibis Bordeaux Centre Meriadeck.

In the city center of Bordeaux, you'll have easy access to City Hall. You can choose attractions in Bordeaux that are perfect for a weekend getaway, such as La Villa Rouge Massage, Piscine Stehelin, Domaine de Beauval. The most popular attractions for tourists in Bordeaux are Basilique St. Michel, Girondins Monument, Grand Theatre - Opera National de Bordeaux. With a developed commercial area, visitors can head to Lancel(BORDEAUX), APM MONACO for a great shopping experience.

Average Temperature

• January to March: 9.95°C during the day, 5.71°C at night

• April to June: 17.62°C during the day, 12.52°C at night

• July to September: 22.74°C during the day, 17.09°C at night

• October to December: 12.29°C during the day, 8.27°C at night

Average seasonal Rainfall

• Spring: 81.53 cm

• Summer: 75.87 cm

• Autumn: 68.1 cm

• Winter: 102.5 cm

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