Explore honest ratings and real traveler reviews to help you find the perfect stay
Posted on May 24, 2026|Capsule Lower Level
KKQKThe hotel room was spotless, and the bed was wonderfully soft and comfortable. I really appreciated the double lock for added security, and my individual capsule felt very private. The soundproofing was pretty decent too. The front desk staff were incredibly friendly and helpful, always greeting me with a smile and providing excellent service all around. The hotel's central location is fantastic; it's just a three-bus-stop ride to the train station, and there's a Coop supermarket right next door. Having a microwave, kettle, and fridge was a huge plus – perfect for instant noodles and pre-made meals. The bathroom was spacious and private, complete with a hairdryer. The self check-in system was available in multiple languages, which was very convenient. All in all, a really great stay!
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Price per night from:MXN1,316
Posted on Mar 21, 2026|Premium Room with Lake View
Ting Ying GohI had a wonderful stay at the Radisson Blu Hotel in Lucerne, but what truly stood out was the amazing staff and their exceptional service. After I checked out, I realized I had accidentally left behind my little plushie elephant, which means a lot to me. The team kindly helped search for it, found it, and even arranged to send it to my next hotel, completely complimentary.
I’m incredibly grateful to the staff for their prompt help, thoughtful follow-up, and genuine kindness throughout the whole process. Their willingness to go the extra mile really meant a lot to me. Thank you so much to the team for the wonderful service and care!
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Price per night from:MXN5,511
Posted on Feb 24, 2026|Design Twin Room
kimi_2007This hotel of Luzern boasts an exceptional location. It’s a convenient walk from the train station even with luggage. Getting to the area’s major attractions is easy. Plenty of restaurants and supermarkets are nearby. The rooms are very clean and offer nice city views. Highly recommended—great choice for your stay.
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Price per night from:MXN5,787
Posted on Jun 17, 2026|Standard Queen Room
Manny365No kettle and the room was quite small, but the location is super central. It's really close to Lucerne's main attractions, so if location is a priority for you, this place is a good choice. Switzerland is notoriously expensive, and this area felt a bit rural for the price. I'd estimate a hotel of this caliber would probably cost around 200 RMB in China. There's no free parking, so you'll have to find a paid parking lot nearby.
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Price per night from:MXN2,314
Posted on Sep 29, 2025
Skyshanghai
Really was pleasantly surprised by how good this hotel was. Comfortable clean rooms, clean towels, comfortable beds and duvets, super friendly front desk, and really great location. A special mention of the quality breakfast spread which I look forward every morning. Strongly recommended.
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Price per night from:MXN3,566
Posted on Aug 19, 2026|Junior Suite
Guest User
The hotel was good and clean, the staff was very nice and helpful. The only thing was that there was no aircon and there was a heatwave. Luckily we caught the end of the heatwave and the fan sufficed - was not super comfortable but ok for a night as we had to leave super early.
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Price per night from:MXN2,571
Posted on May 31, 2026|Urban Comfort Room
Vyner Pang
Check out these photos of the hotel and the surrounding streets in the early morning, featuring typical European retro architecture with aged red bricks and green tiles. The best part is its proximity to the train station! Just a few steps from the train, you can drop off your luggage and completely free up your hands, avoiding the torture of dragging suitcases over the old town's cobblestone streets. The front desk service was also impeccable, both warm and professional.
However, even with such a perfect location and amazing service, there's one fatal flaw – no air conditioning! Who would have thought that Switzerland in late May would defy expectations and be as hot as an oven? Accustomed to powerful air conditioning in Asia, returning to the room at night felt like a complimentary 'Swiss eco-sauna' experience. Location gets full marks, service gets full marks, but for the temperature, we had to rely on our strong willpower for some 'physical cooling'.
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Price per night from:MXN2,822
Posted on Mar 20, 2026|Economy Double Room With Private Floor Bathroom
Guest User
Hotel was in a great location, room was clean and very nice, bed was comfortable, and view was nice. Our bathroom was across the hall from our bedroom-- which though a little strange --didn't cause us any issues as it was private and clean (and huge). The only critique I have would be about the self check-in. I understand the goals of having a streamlined check-in process, but we didn't recieve the email with instructions, and had no answer to an email of inquiry. It took me phoning the hotel's administration to get an answer, in which the woman was very helpful, but did take away some of our time in Lucerne. If there was a more straightforward process that did not involve using the machine at the front door, as well as having clearer instructions on checking out, the stay would have been perfect.
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Price per night from:MXN2,543
Posted on Aug 30, 2026|Double Room
Vernon82Cleanliness and location all good. It’s near a bus stop and we could wait the bus to go to central train station, it’s quite convenient given that we had a travel pass for free. They have hot water provided at reception but the room was quite small and crowded. Overall it’s ok.
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Price per night from:MXN2,204
Posted on Aug 8, 2026|Bed In 20 Beds Female Dormitory
Malu HecoProbably my experience at this Lucerne Youth Hostel branch wasn't the best — though it certainly wasn't bad either. I suspect that was partly because I was coming directly from their Zermatt branch, where I had an absolutely amazing stay.
I should also mention something I forgot to include in my Zermatt review: at the Zermatt Youth Hostel, they offer the thoughtful option of a lunch box if you can't stay for breakfast the next morning. The cook there made me the best sandwich ever 😍, which I enjoyed after my hike to the Matterhorn — with a Matterhorn view, no less! I think that's such a wonderful gesture for travelers. I asked about a similar option at the Lucerne Youth Hostel, but they didn't offer it, which was a bit disappointing. The breakfast also lacked any fresh veggies 🥗. I hope they might consider implementing a lunch box service; I believe early-bird travelers would really appreciate it.
On a positive note, I really appreciated that they had an iron available at the reception — that came in very handy. That said, I didn't find the facilities particularly comfortable or cosy overall.
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Price per night from:MXN888