Hotels with Breakfast in Potsdam

First of all, we have to say that the room was neat and clean. The breakfast was also fine and the location was great. However: We booked a suite with a city view for 4 days. We got a smaller (mini) suite facing the inner courtyard, which we hadn't realized until then because we were given a ”suite” when we checked in. It was only after three days that we realized that we hadn't actually gotten the room we had booked - unfortunately too late. In addition, although we had a small kitchen with a refrigerator, dishwasher, kettle and microwave, there were no plates or glasses, which we had to ask about at reception. The hotel says that it doesn't clean the room until after the second night. This wasn't a problem for us and so we prepared the room accordingly after the second night so that the cleaning staff could work without interruption. In the evening we realized that no one was there. The reception was so full that we couldn't let anyone know. We also assumed that someone would come on the third day at least. The next morning we put up a sign on the door asking for cleaning. In short, no one came again. When we finally went to reception, we were told that this was an external service provider who had carried out the cleaning according to the documents, which of course was not the case! Other guests had also complained about this. Since we had already paid and therefore could not get a refund, we were treated to a drink at the bar and a chocolate bar for breakfast. So our ”suite” was not cleaned once in 4 nights, let alone the trash can emptied. The highlight was when checking out, when I was suddenly asked to pay a bill. After I told them that I had already done this in advance, the receptionist said that this was just a blocking of the amount but that I still had to pay the regular amount. What surprised me most was that the amount did not match my booking at all. When I pointed out again that I had already paid, the receptionist said he had confused me with another guest and that I could leave...

Very good breakfast. Good location. Parking is inside of hotel, but limit spots(8). Parking on the street (hotel front door), is free from ~6pm-8am. Other time will be 1.5 € ／hour.

We stayed in two suite rooms. One for 3 people and another for 4 people. Both suites were spacious, fully furnished, and equipped with excellent amenities including a washing machine and dishwasher. The location was very convenient: just 3 minutes from the S-Bahn station, 4 minutes from the tram stop (Haltestelle), and only 5 minutes from Ristorante Toscana. We had a fabulous stay and truly appreciated the comfort and convenience provided. Highly recommended!

Fantastic location. Friendly service. Good breakfast. But: internet super slow if working at all. No flexibility in bike rental. Staff tried to be helpful but wasn’t very knowledgeable in certain areas. Free welcome apples were a nice touch. Room itself could have been cleaner. Broken outside window. Tv not properly working due to internet issues. Water wasn’t refilled. Had to ask for refill during our 3 day stay (even we booked the luxury suite) especially on a Sunday when all shops are closed that isn’t very cool. Staff was very friendly about it but I would prefer service that doesn’t wait for me to ask for things.

The hotel is very modern and also very quiet unfortunately the climate doesn't really cool, but otherwise everything is perfect. Breakfast is also very diverse.

Clean and tidy,

It was a nice stay. Very close to Hbf and main attractions. We loved the city.

The hotel is super located: walking to the Park Sanssouci, to the DB train station and to the bus stop. The rooms are well equipped and clean. Breakfast for 14 euros is rich. The parking is short (deep garage and parking places before and behind the house; cost 8 Euro per night). Then there is also a shortage of room at breakfast if the majority wants to breakfast at 9 a.m. on Sunday. The service is effortful and friendly.

The service was good, the breakfast had a wide variety of choices, and the front desk staff were very friendly. The location is in the center of Potsdam, near Berlin, not far from the A9 highway. Highly recommended; I would stay here again next time I'm in the area.