Explore honest ratings and real traveler reviews to help you find the perfect stay
Posted on Mar 3, 2026|Classic Double Room
Guest User
The mattress was deformed, causing you to roll to one side of the bed. The breakfast buffet was very limited and basic for the price they charge (€20). The advertised breakfast offer of €12.95 is only valid if pre-booked; simply being a guest and wanting breakfast that morning isn't enough. And a tea or coffee costs €2.50. All in all... never again.
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Price per night from:PLN 423
Posted on Aug 27, 2024|Classic Double Room
Jimmy _ValenciaWhat a great hotel! Across the board we were blown away by how perfect this hotel made our stay.
The staff - ALWAYS helpful and fun and professional.
The room - Beautiful, large double bed for us was more than adequate and a large room.
Bathroom - Great size and LARGE tub and shower with TONS of water pressure.
Location - Bilbao is one of the most walkable cities, but the hotel is right at the edge of the river so 10 min to Guggenheim and 5 min to the old town.
Breakfast - We had breakfast a couple times and the beans and eggs were my staple. The eggs were off the first visit, but the second visit they were much better. Bacon and pastries were tasty and the cream cheese with herbs was a treat.
We will be back for sure. You won't be disappointed by staying here.
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Price per night from:PLN 425
Posted on Sep 28, 2025
Simon
⭐️⭐️⭐️⭐️ Great Location, Cozy Room—Watch the Bed!
Vicci Consulado de Bilbao has a fantastic location—right in the heart of the city, with easy access to shops, restaurants, and public transport. It’s perfect for exploring Bilbao on foot.
The room itself was stylish and clean, though quite compact. If you’re traveling light, it’s fine, but space is definitely tight. One funny (and slightly painful) moment: I actually fell off the bed! It’s positioned close to the wall and a bit narrow, so maybe not ideal if you toss and turn at night.
Despite that, the staff were friendly and helpful, and the overall vibe of the hotel was modern and welcoming. I’d recommend it for solo travelers or couples who don’t mind a snug space and want to be in the middle of the action.
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Price per night from:PLN 595
Posted on May 6, 2026
Gabe goes global
Beautiful hotel, amazing facilities to work from, one of the best gyms that I’ve been to, it would have been so much more seamless if parking, gym etc were included in the price. Especially if the pool provided by the gym is not available, not having to pay for the gym one would make more sense
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Price per night from:PLN 497
Posted on Jun 22, 2025
Hosan
Choose the hotel for its proximity to the Intermodal bus interchange. We walked to all the main tourist attractions from the hotel. Bilbao is a very walkable city.
What sets this hotel apart is the friendliness of the staff. The front counter team is genuinely friendly and helpful. Special thanks to Noemi who went out of her way to help us and gave advice on airline lost luggage.
The room is spacious for our needs. The king bed is super comfortable, with just the right firmness. Linen is plush and pillows are fluffy. It has a simple yet functional tea-making facility in the room. The room came with USB charger by bedside, which is essential for today's travellers.
We love the bathroom. Well-lit, full-size shower with strong water pressure. You will find the basic amenities (Toothbrush etc) in the bathroom.
The cleaner did a good job with the room. The hall and public areas are all spotless. Judging based on the interior, the hotel might have been refurbished not that long ago.
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Price per night from:PLN 330
Posted on Jan 4, 2026|Double Room
Antunes.ptOverall, a positive stay, fitting for a 4-star hotel. The hotel boasts a modern image, good organization, and a comfortable level suitable for both leisure and business trips.
Pros:
• Strategic location next to San Mamés Stadium, with good access and efficient connections to the city's main attractions.
• A new hotel with modern and well-maintained facilities.
• Comfortable, quiet, and functionally well-equipped rooms, with good air conditioning and comfortable beds.
• Professional and friendly service from the staff.
• Good value for money for its category, especially considering the hotel's overall standard.
Areas for Improvement:
• The breakfast could be more comprehensive and balanced, with a greater variety of healthy options (fresh fruit, whole-grain products, sugar-free/lactose-free alternatives).
• Room cleanliness, while acceptable, should be more meticulous in micro-details, consistent with the expected level of a 4-star hotel.
• Lack of common areas for socializing, such as a bar, lounge, game room, or other communal spaces that invite guests to spend time outside their rooms.
• The hotel parking is functional, but the price is high. Furthermore, there's no free or affordable parking nearby, which is a drawback for those traveling by car.
Conclusion:
A good 4-star hotel, modern, comfortable, and well-located, with room for improvement in some complementary services and operational details. Recommended for those seeking quality, tranquility, and good overall stay conditions in Bilbao.
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Price per night from:PLN 572
Posted on May 6, 2026
Guest User
The lady at the front desk was very friendly and enthusiastic when we checked in, asking if we needed a map and briefly explaining the surrounding routes.
The water pressure in the bathroom was a bit low, and switching between the showerhead settings required some guesswork.
Breakfast had a decent variety of choices.
It's only about a ten-minute walk from the Guggenheim Museum and the airport bus stop. It would have been better if they had provided information about the airport bus service being suspended on May 1st, as we checked out on Labor Day and waited at the bus stop for over half an hour for nothing.
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Price per night from:PLN 491
Posted on Dec 29, 2025|Standard Double Room
Guest UserAmazing boutique hotel in the heart of the old town with a fantastic coffee shop on the ground floor.Rooms were modern and comfortable,great value
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Price per night from:PLN 377
Posted on Apr 30, 2026
Guest User
Hotel is in a great location, close to shopping district and close to bars and eateries.
Rooms are spacious and clean. The bathroom had a shower and a bath which is unusual but well received. About 20 mins in a taxi from Bilbao airport.
Service was good at check in/out.
Roof top bar is a nice offer with a variety of drinks.
I would stay here again.
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Price per night from:PLN 846