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8.9/10
Very Good
GGuest UserGreat Location and Perks, but Where is the Staff?
I’m giving this stay 3 stars strictly due to the service, which was among the worst I’ve experienced at a hotel.
The biggest issue is the lack of presence at the front desk. At my scheduled check-in time, the reception was empty. I had to repeatedly shout ”hello” before anyone appeared. This happened throughout my stay—whenever I had a question about the weather or my tour, I had to yell for someone to come out from the back. If you aren't going to staff the desk 24/7, please at least invest in a service bell so guests don't have to shout.
The housekeeping staff also seemed to be in their own world. They rarely acknowledged guests; in fact, I frequently found myself holding the elevator door for them to exit before me. When I asked for a shower cap, I was told they simply don't provide them.
It’s a shame because the location is actually great and very quiet, with plenty of parking available. The hotel does offer some nice perks, like a free breakfast for guests and complimentary cookies in the pantry. However, unlike other places, the coffee and tea are pre-made rather than freshly brewed.
Overall: If you value peace and quiet and don't mind hunting for staff when you need help, the location is fine. But the service culture here needs a serious overhaul.
2205020****We were given a pool view room, which was spacious. The hotel's location is super convenient for getting around, and just a three-minute drive away, there's the largest supermarket in town, which was incredibly helpful for stocking up on supplies for our road trip. The entire hotel has a great resort feel—it's quiet and clean, and the mattresses are incredibly comfortable. We stayed for two nights and visited Upper Antelope Canyon, Horseshoe Bend, and Monument Valley.
JJeffreyG_An ordinary hotel, nothing particularly special, but overall it matches the price you pay. The facilities and services are quite basic, yet reasonable for the budget. It’s a decent option if you’re simply looking for a place to stay.
EEN the travellerThe hotel is conveniently located near key attractions like antelope canyon and horse shoe bend, also comes with an indoor hot tub, awesome value for money!
SSwaggerOur stay was far from positive.
First, check-in was a hassle. We had to use an online check-in machine, and the person assisting us was very difficult to understand, largely because the sole staff member present was busy on a phone call.
Our room was an accessible one and, unfortunately, situated directly opposite the kitchen entrance. Unlike most other rooms on the floor that were carpeted, ours had tiled flooring. This meant we could clearly hear every kitchen trolley and all luggage being wheeled past.
The pool was closed for all three days of our stay, reportedly due to chemical issues, and we were repeatedly told to inquire about its reopening. This was particularly frustrating, as the pool was the main reason we booked our stay.
Finally, despite breakfast being advertised until 9:30 AM, by 9:20 AM, essentials like sugar and milk had already been cleared away.
Suffice to say, we won't be returning.
LLinlinThe hotel is in a good location, with beautiful views of the dam nearby. The hotel is clean and tidy, with a 1.5-meter double bed, very comfortable, and a good breakfast. I passed by here on my way to Salt Lake City. The price/performance ratio is relatively high.
SsonguoerAnyway, it's not a bad idea to choose a chain hotel for comfort when traveling. It also provides a simple breakfast so you can eat something quickly. The room is quite large and the hygiene is OK. There is a Walmart opposite the hotel, which is convenient for shopping.
Page Town itself is not big, so it doesn't matter which one you choose when you drive here. It takes only 10 minutes to drive from the hotel to Horseshoe Bay, and it takes only about 10 minutes to drive to Antelope Canyon.