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5 star

Steigenberger Icon Wiltcher's
4.4/5119 Reviews

Steigenberger Icon Wiltcher's

Chatelain Brussels|0.97km from Sablon Antiques Center
The room size was OK. I was in a Deluxe room on the 2nd floor with balcony and view to the inner courtyard. I had specifically asked for a quiet room on a higher floor (arrival was on a Friday, stayed until Sunday). During both nights there were festivities going on in the hotel (first a bachelor party and the next night the wedding). The noise (music, etc.) in the evening and during the night was unacceptable for such a high standard hotel. Even when the windows were closed, the noise was clearly audible. Around midnight I went to the reception to complain - both nights. I was told that this event would go on until at least 3 a.m. I was offered to move to another room - but I did not accept that, since I expected to be disturbed by the noise in most rooms. I was told that at my check-out a manager would be available to take in person my complaint - which, of course did not happen. On Saturday after lunch I wanted to have coffee/cake with a friend in the hotel restaurant/terrace. It took the waiter almost 20 minutes to come and take our order. When arriving at our table, he just told us that there is a QR code which we need to scan in to see the menu. We did not place an order and left - very disappointing experience! Another issue was that I was travelling alone and was put in a room with connecting doors, which I believe is not suitable for solo travellers, esp. for females. I informed the hotel about all the above and received only very poor replies. The noise situation has to be improved - if a hotel does not have suitable rooms for parties, then don't rent them out when you have paying guests who at least want to sleep at midnight.

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Explore Guest Reviews of Hotels in Brussels

Searching for hotels near Sablon Antiques Center? Compare room rates and reviews to find your ideal stay.
Ibis Brussels Off Grand Place
4.3/5123 Reviews
Central Brussels
First of all location is great! Just next to basically everything! Hotel itself looked really fresh and nice. It was clean! We had triple room with one single bed and one double bed and it was really spacious! Basically it was almost like two rooms. Bathroom was bit tight but manageable! Breakfast offers wide variety of foods and plus points from the waffles! Few negatives: Air con was really loud in our room but it worked (+30 outside so really necessary), the cleaning did not change the right amount of towels. Also door banging sounds can be heard from the corridor quite easily but these are quite minor issues. All in all I will definitely choose this hotel for my future visits in Brussels! Merci!
Warwick Brussels - Grand Place
4.2/575 Reviews
Central Brussels
Great location.. good facilities Excellent staff Water pressure and hot water were an issue. Turn the taps on 10 minutes before your shower Rooftop was nice. Poor service up there tho
Hotel Agora Brussels Grand Place
4.3/578 Reviews
Central Brussels
Does this restaurant have breakfast? I don't think there is a place for breakfast. The front desk didn't introduce me to breakfast either. The biggest feature is that the stairs are steep and there is no elevator. The reception desk on the first floor. The reception desk is called because there is no hall, all of which are ten square meters in size, and they are closed after get off work at night. I don't know the specific time when I get off work. I went downstairs after 7 o'clock in the morning with the sliding doors closed. There are several rooms on the second floor, and two rooms on each floor above the second floor. I live in the highest room No. 6, and my suitcase is 31.8kg. Look at the stairs in the picture. The first one is from the first floor to the second floor, and then there is a spiral staircase. It's so difficult! The location is very convenient, just near the main square. I still recommend that you live in Novotel, Ibis or Hilton. Are all next to each other. This hotel is too bad. Especially Chinese people go to Europe with a lot of luggage. The hotels I'm talking about are very close to Brussels Central Station, a five-minute walk. Novotel or Hilton and the train station are just across the door. There are many thieves in Belgium, so everyone must pay attention, especially not to reveal the rich. Europe is terrible now.
Rocco Forte Hotel Amigo
4.5/586 Reviews
Central Brussels
Could not be more satisfied. A niche hotel with design and quality. The location is within walking distance from the main attractions in the city center. Opposite is a waffle shop that queues up for an hour. You can eat without queuing at night. Let me look forward to his hotel in Shanghai.
Alma Grand Place Hotel
4.2/5114 Reviews
Central Brussels
Lovely welcome by the receptionist on Tuesday the 31st in the afternoon (sadly not remembering his name. South American?) And little surprise as we checked in that made such a difference. A nice welcome card and a teddy bear to our daughter. Sweet! Location of the hotel is superb and style of lobby and entrance is really lifestyle and modern. Room was spacious, spotless in terms of cleaning and cot was provided as per requested. Lovely toiletries from Rituals in the bathroom. Improvement points: we weren't provided with water in our room, and no water station in the hotel at all. No one explained us facilities of hotel or tried to explain type of breakfast, etc, bed and pillows were uncomfortable, not one herbal tea available in the tea station of the room, their booking system must be so old as communication did not get through the team and had to explain few things over and over again. They took pictures of our passports, which took long and it felt ridiculous the way they rely on a printer that did not seem to work. Must be annoying to the workers in that hotel to deal with. Overall they workload did not give the modern vibe that hotel pretends to.
Le Louise Hotel Brussels - MGallery
4.6/578 Reviews
Louise
We stayed on a Saturday to Monday in June, reception staff let us check in just after 11:30am which was really nice. The room was great and spacious, bed very comfy and large, air con worked perfectly for a hot weekend, the shower was amazing and good power, also the lovely L’Occitane products!! The hotel is modern and clean, good breakfast, lovely lounging bar area outside - although expensive, the espresso martini was a good one and I enjoyed the club sandwich. A couple of times our vodka was forgotten & we were just given soft drinks but they sorted it at the bar, a shame that the cheaper vodka brands were all gone though.. Louise is a good area and also not a far walk to the main grand place central area too. Our favourite restaurant nearby was colonel steakhouse, there are also lots of shops and bars. I wish we stayed more than 2 nights. If we return to Brussels we would definitely stay here again thank you!

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Brussels Travel Guide

Planning a trip to Brussels? Book hotels in Brussels via the Trip.com website or app, it's easy and hassle-free. You can stay 3-5 days at hotels in Brussels without running out of things to do. Brussels is a city with tons of tourist attractions. You'll never want to leave!

Brussels Airport (Zaventem Airport) is the primary airport in Brussels. If you don't want to take a flight, coming to Brussels by train is a good choice as well.

There are 349 hotels in Brussels on Trip.com, including luxury, boutique, and budget hotels. The local average price is 140 USD per night. There are a variety of hotels to meet the needs of different types of travelers. There are 12 five-star hotels in Brussels at an average price of 270 USD per night. There are 54 four-star hotels in Brussels at an average price of 187 USD per night. There are 78 three-star hotels in Brussels at an average price of 128 USD per night. There are 26 two-star hotels in Brussels at an average price of 70 USD per night. Brussels has many well-known chain hotels which are suitable for both business trips and vacations. In Brussels, there are hotels under the Ramada brand. Travelers who favor this brand can choose to stay there to enjoy the luxury services provided by Ramada. If the comfort level of your trip is important, there are many choices in Brussels, such as hotels under the Ramada brand. A popular hotel in Brussels, Pullman Brussels Centre Midi is also one of the highest rated. If you're still unsure, Trip.com recommends Hotel Metropole Brussels.

There are quite a few famous attractions in downtown Brussels, such as Koninklijke Muntschouwburg, The King's House. For short trips in Brussels, Brussels Expo, Canal du Centre are all good options. The most popular attractions for tourists in Brussels are Royal Palace of Brussels, Manneken Pis, Grand Place. With a developed commercial area, visitors can head to Galerie de la Reine, Delvaux for a great shopping experience.

Average Temperature

• January to March: 5.83°C during the day, 2.87°C at night

• April to June: 14.8°C during the day, 10.54°C at night

• July to September: 19.05°C during the day, 14.75°C at night

• October to December: 8.6°C during the day, 5.8°C at night

Average seasonal Rainfall

• Spring: 65.7 cm

• Summer: 66.97 cm

• Autumn: 65.27 cm

• Winter: 75.5 cm

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