Guest User
January 8, 2023
I never have to write bad reviews but here I am now. I booked this hotel months in advance, a few weeks before check in I send messages and emails to arrange transport from the airport. They never responded to any of my messages. Once in Goa we paid a taxi to take us to this hotel, arriving about 3am. Upon check in the receptionist told us the hotel decided to cancel our booking - again no email or any sort of contact or notification. They were fully booked and had no hotel to offer. We had a 2 year old baby and nowhere to stay.. the receptionist phoned who I presume was his boss, they offered us a near by run down hotel for the same price.. when I said no he then hung up on me. Again I never leave bad reviews but this definitely warrants it.. avoid this hotel at all cost’s.. absolute no heart and happy to see me ans my partner walk away down a dark street with a 2 year old baby and no accommodation. Disgusting.