Guest User
June 7, 2024
We booked a package with Jet2 and after having two holidays cancelled in Gran Canaria and Tenerife, we selected Ezera Mar, without doing too much research. We arrived at 10.30am, not expecting our room to be available, to be pleasantly surprised to be told, by the very friendly receptionist, that our room would be available in 10 minutes. In the meantime he gave us a card to enable us to get drinks and snacks from the pool bar. Lorena, at the pool bar, so super friendly and made a point of remembering everyone's names - super impressed! The hotel is in a brilliant location, right on the waterfront and only a 10 minute slow stroll along the seafront to the harbour, or a 5 minute walk to the shops/restaurants through the back way. There is a handful or restaurants and a supermarket even closer, just in front of the hotel. The hotel itself it lovely and quiet. You could easily get a sunbed anytime of day (we went the end of May.) The rooms are quite small but comfortable. Our bathroom was a bit odd, as it wasn't 100% private. This was find for us as we were a couple. Maybe not so great for friends. Not sure if all the rooms were the same. The rooms came with slippers and bathrobes, which was a lovely touch, as was the daily chocolates. The hotel is a little tired, but the staff make up for this. We were on an all inclusive basis, and as with most AI hotels, the food is a bit samey. The breakfasts were the best meals. I am vegetarian, so I didn't have loads of choices with my meals, but that it my problem and not the hotel's. Also not all the food was labelled. From a food point of view, I have been to better 4* all inclusive hotels. The cocktails aren't great either. Again I've had better. Apart from the food and drink I would absolutely recommend this hotel. Based on staff, location and cleanliness, this hotel is about perfect for a peaceful hotel. Food would be a 7/10 and cocktails 3/10. Another plus is how close this resort is to the airport, so a super quick transfer (10 minutes.) The planes are not noisy. The pools were clean, but very very cold (in May.) I would happily go back to this hotel.