Hideaway at Royalton Riviera Cancun, An Autograph Collection All- Inclusive Resort - Adults Only
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Benito Juarez
Hideaway at Royalton Riviera Cancun, An Autograph Collection All- Inclusive Resort - Adults Only
Health Protected
Carretera Federal 307 Cancun-Playa del Carmen Km 332, 15, Manzana 03 31, Benito Juarez, Quintana Roo, 77500, Mexico
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With a stay at Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only in Puerto Morelos, you'll be on the beach, within a 15-minute drive of Moon Palace Golf Club and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. This luxury property is 18 mi (28.9 km) from La Isla Shopping Mall and 13.9 mi (22.4 km) from Iberostar Cancun Golf Course.Show More
We Price Match
3.8/5Good·Cleanliness: 3.8
All 102 Reviews
Amenities
Golf CourseOutdoor Swimming PoolExclusive Beach AreaDivingSnorkelingCasinoSaunaSpaMassage RoomFitness Room
All Amenities
Surroundings
Airport: Cancún International Airport
(16.5 km)
Airport: Cozumel International Airport
(89.2 km)
Landmarks: Jardín del Mar
(520m)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
5
Luxury Suite with Terrace Jacuzzi Non smoking
2 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Check Availability
6
Luxury Junior Suite Non smoking
3 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Check Availability
12
Luxury Suite Swim Out
1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Check Availability
6
Luxury Junior Suite with Ocean View Non smoking
3 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Check Availability
9
Diamond Club™ Luxury Suite Swim Out Non smoking
3 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Check Availability
7
Luxury Presidential One Bedroom Suite Ocean View Diamond Club
2 King bed
Free Wi-Fi
Air Conditioning
Private Bath
Minibar
TV
Check Availability
10
Diamond Club™ Honeymoon Suite Non smoking
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Sea View
Check Availability
8
Luxury Suite Ocean View With Terrace Jacuzzi
2 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Check Availability
8
Luxury Suite Ocean View with Terrace Jacuzzi Diamond Club
2 King bed
Free Wi-Fi
Air Conditioning
Private Bath
Minibar
TV
Check Availability
8
Luxury Junior Suite Ocean View Diamond Club
2 King bed
Free Wi-Fi
Air Conditioning
Private Bath
Minibar
TV
Check Availability
7
Luxury Junior Suite Diamond Club
2 King bed
Free Wi-Fi
Air Conditioning
Private Bath
Minibar
TV
Check Availability
10
Luxury Junior Suite Swim Out
3 Queen bed
Free Wi-Fi
Air Conditioning
Private Bath
Minibar
TV
Check Availability
Hide Room Types
Guest Reviews(102)
3.8/5
Good
Verified Reviews- Cleanliness3.8
- Amenities3.8
- Location3.8
- Service3.7
Cyntika
January 12, 2024
Paid for an upgrade and received a worse room than what I started with. The mirror was broken, the A/c didn’t work, and the tv didn’t work.
JST102388
July 13, 2023
Excellent service and amenities recommend 100 adults only.
Sandra
March 2, 2024
The hotel's atmosphere and rooms are outdated. This was my least favorite resort. The staff were very nice. I have been to Mexico’s 6 times, and I wouldn’t recommend this resort to anybody .
Pacen Cage
March 1, 2024
By far the best all inclusive I’ve been to! Staff is exceptional.!! Will highly recommend to anybody!
Beatrice
March 1, 2024
I really enjoyed my stay at the Hideaway at the Royalton Riviera. The location was very conveniently close to the airport and seemed to be in a very safe area. Upon arrival the resort appears to be very luxurious and warm welcoming. There are many activities to do for free and for additional costs if you’re looking to spend. The beach is beautiful but if you would like to enjoy you will have to get up early enough to claim a seat . Same with the pool unfortunately. This property has multiple resorts so there are a lot of people flowing in and out. Being that we all share the same amenities there are long wait lines for all the restaurants, food trucks, and bars. I do Believe that there is a lack of staff that would definitely help the hotel deliver a higher quality of service to match with the ambience . I was Slightly disappointed that despite the number of times we mentioned the reason for traveling was to celebrate a birthday we did not receive the gifts that we were promised upon arrival. Also we had a mishap with our room that we had to relocate and still had issues
Valeria
February 27, 2024
Overall, the resort was pretty cool, but if you are young in your 20s, looking to have some fun in the adults, only section I would not recommend this.
María I
February 25, 2024
Well, if you wanted to go to a co-op property that is not an all adult resort, then this property is for you. The staff was friendly at all. The restaurants service was great but when you go to check in the hotel, you get hit in the face with a lot of children running around and you’re kind of confused then you go to check in. They are not too friendly and trying to upsell you on everything including your rooms. Then you are met by a host that is trying to sell. I don’t know if it’s a timeshare or coupons, but it feels like a used car salesman, just harassing you and trying to get you to buy something I paid for a vacation not a timeshare timeshare discount discount service type deal it just felt overwhelming didn’t feel very comfortable for my vacation and then we got to the room. The room covers had make up blood hairs on them took pictures of everything called room service. They did correct it, but it wasn’t something nice to walk into , very stressful for three days that we had on our trip
Janak raj
February 22, 2024
We got mixed experience regarding the staff service, some were very bad and some were good. We did not like the food here, we had a personal concierge but he was of not much help, we mess up most of our dinner reservations at the restaurant. Overall it was an average rating for our stay at Royalton.
Ryan
February 19, 2024
Horrible service. Paid extra for a romantic dinner on the beach. They forgot whole courses for our table. The other few couples there at the beach dinner were helping to serve the wine as we all joked about the poor service but it wasn’t a joke at all. Just tried to make the best of it. Horrible service continued through the next day and we left. Would not recommend. Too many other options in riviera that actually care about their guests.
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children cannot stay at this hotel.
Cribs and Extra Beds
Extra bed policies vary according to room type. Please refer to the relevant room type policy. For crib policies, please contact the hotel.
Breakfast
TypeWestern, American, Continental
StyleA la carte, Buffet
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Cleanliness
- 3.8/5
Cleaning & disinfecting
- Rooms are disinfected between stays
Property Description
- Opened: 2014
- Renovated: 2019
- Number of Rooms: 344
With a stay at Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only in Puerto Morelos, you'll be on the beach, within a 15-minute drive of Moon Palace Golf Club and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. This luxury property is 18 mi (28.9 km) from La Isla Shopping Mall and 13.9 mi (22.4 km) from Iberostar Cancun Golf Course.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Before a night out at the casino, the 2 outdoor swimming pools are a perfect way to relax and recharge. This Beaux Arts property also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at Gourmet Marche, one of the property's 10 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Visit one of the 4 bars/lounges, 5 beach bars, and 2 poolside bars for a refreshing drink. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include a business center, express check-in, and express check-out. Free valet parking is available onsite.
Make yourself at home in one of the 343 guestrooms featuring free minibar items and plasma televisions. Rooms have private furnished balconies. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Before a night out at the casino, the 2 outdoor swimming pools are a perfect way to relax and recharge. This Beaux Arts property also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at Gourmet Marche, one of the property's 10 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Visit one of the 4 bars/lounges, 5 beach bars, and 2 poolside bars for a refreshing drink. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include a business center, express check-in, and express check-out. Free valet parking is available onsite.
Make yourself at home in one of the 343 guestrooms featuring free minibar items and plasma televisions. Rooms have private furnished balconies. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.
Services & Amenities
Most popular business facilities
Golf Course
Outdoor Swimming Pool
Exclusive Beach Area
Diving
Snorkeling
Casino
Sauna
SpaAdditional charge
Massage Room
Fitness Room
Private ParkingFree
Airport Shuttle ServiceAdditional charge
Bar
Nightclub
Tennis Court
Billiards Room
Restaurant
Meeting RoomAdditional charge
Multi-function Room
Currency Exchange
Luggage Storage
24-Hour Front Desk
Wi-Fi in Public AreasFree
Outdoor Swimming Pool
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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