Ease Motel

Paid extra for a bigger room with windows. Instead, got a small, windowless room that looked nothing like any of the multitude of pictures provided. Called to request an explanation why and was told that it was the biggest room they had at the time. Then why did I have to pay extra to reserve such a room if it wasn't going to be available by the time I showed up? Bed frame was cracked, giving the mattress little support, and the frame creaked everytime you turn in bed. TV reception was buggy and remote was unresponsive at times. Planned to soak in the large bath and filled it up 10 minutes prior. When it came time for a soak, half the water had leaked away.

I have stayed here several times before, but only overnight and found it very clean, well maintained and easy to get to. On my last visit, I booked Friday - Mon, which cost me 8,950NTS. On the Saturday, my partner and I left for the day, to come back and get delyed by reception staff in issuing room card, finally got the card, and went to the room, oy to find it had not be cleaned, bed not made, etc. Then for a manager to arrive and tell me, even though I booked from Fr3night to Monday, I was required to check out each say.... Remove all our bags, to allow staff to clean and then check back in after 3.00pm. If we wanted to leave our bags there, we had to pay extra! I hear you ask. WHY? ITS A LOVE HOTEL, They sell you're room to other couples for 2-3 each time. I just paid under 9000 nts!!!! After some heated words, and saying if they wanted extra money, just refund me and we would leave..... The manager then said no extra charge... Breakfast!! No breakfast. Normally a Mcdonalds is delivered to the car port, but nothing this time.... Only to ge told go to restaurant! What restaurant? Never knew they had restaurant, never informed they had one. We were also informed that we had to request our room be cleaned, also lack of hot water to fill the Spa... What was supposed to be a nice relaxing weekend was a let down... If you are wanting the "Asia Love motel" experience, this place is fine! If booking for 1 or more days, get a hotel... It's cheaper, less hassle and rooms are automatically cleaned.