Holiday Inn Express Changzhou Xinbei

Holiday Inn Express Changzhou Xinbei Reviews

Holiday Inn Express Changzhou Xinbei

No. 319 Middle TongJiang Rd, Xinbei District, Changzhou, Jiangsu, ChinaView Hotel Details
Holiday Inn Express Changzhou Xinbei
Holiday Inn Express Changzhou XinbeiHoliday Inn Express Changzhou XinbeiHoliday Inn Express Changzhou Xinbei
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Holiday Inn Express Changzhou Xinbei Guest Reviews

4.8/5
Excellent
1774 Reviews
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(1774)
Positive reviews(1756)
Reviews with photos/video(170)
Delicious breakfast(236)
Friendly front desk staff(189)
Large rooms(75)
Convenient parking(51)
Perfect for business trips(24)
Stayed multiple times(18)
Has rooms for families(13)
Close to amusement park(6)
Negative reviews(18)
Grassi
Standard Queen Room
Checked in Jun 2024
Business travelers
10 Reviews
4.2/5
Very Good
Posted on Jun 6, 2024
Issues: They allow smoking every where. This is something that needs to change. This is unhealthy for the other guests especially our children and youth. I myself get an uncontrollable cough from it. Smoking outside away from he entrance and in your room only. Though I prefer a smoke free facility.
Response from Property: Once again, we welcome you to our hotel. Regarding your feedback, we have been communicating with each other. We know that you hate the health risks caused by smoking. However, the hotel is also very concerned about this issue, and the hotel lobby and public areas are clearly set up no smoking signs. By choosing non-smoking floors and non-smoking rooms for each stay, we are always working to deter and alert guests to smoking in public areas. But sometimes we don't have full control over what our customers do. All hotel staff find out and stop it. If you have any questions, please feel free to contact the hotel front desk and wish you a happy life! Looking forward to your visit again!
Guest User
Superior Queen Room
Checked in Nov 2023
Other
23 Reviews
5.0/5
Outstanding
Posted on Nov 26, 2023
the hotel is quite , clean and the room is big , breakfast is rich , coffee machine at the front desk all the time , Mrs Dong is very helpful ,i'll be coming back for sure
Response from Property: Dear guest, thank you for taking the time to give us a review. Xiaozhi knows how difficult it is to get a good review. There are many catering and entertainment companies around the hotel, and the geographical location is unique. The hotel is only about 10 minutes away from the Dinosaur Park, and it only takes a few minutes to get to Global Harbor and Wanda. The rich breakfast is the feature of our hotel, as well as the excellent and thoughtful service. Thank you for your satisfaction, we are serious. I am also grateful for your company and support along the way. I hope you will regard Xiaozhi as your second home away from home in the future. In the lobby of Xiaozhi, there are "24-hour coffee", lemonade, black tea, green tea, mineral water and other drinks; I am very happy that you chose Xiaozhi's home for your trip to Changzhou. Thank you for your support and love. Xiaozhi wholeheartedly offers warm and thoughtful service, clean and tidy environment, and all-inclusive facilities and equipment, just hoping to add beauty to your journey. Each room includes a nutritious and rich breakfast. I look forward to seeing you again and wish you a happy smile! Holiday Inn Express Guest Care Team!
Guest User
Standard Queen Room
Checked in May 2024
Business travelers
1 Reviews
3.7/5
Posted on May 20, 2024
Service is good. My room was upgraded so it was bigger. Unfortunately the smell of smoke was very strong that made me nauseous. If you don’t smoke, don’t pick the smoking floor. It was really bad that something needs to be done!!
Response from Property: Dear guests: Thank you for your service recognition and support to the hotel, the hotel has a smoking floor and non-smoking floor, we have recorded your preferences, next time we will choose a non-smoking floor for you, thank you again for your love of the hotel. Looking forward to your visit again! Guest Care Team!尊敬的宾客您好:感谢您对酒店的服务认可与支持, 酒店有配置吸烟楼层和非吸烟楼层,我们已经记录了您的喜好,下次入住会为您选择非吸烟楼层,再次感谢您对酒店的喜爱。期待您的再次光临!宾客关怀团队!
Rahul
Standard 2-bed Room
Checked in Apr 2024
Business travelers
4 Reviews
5.0/5
Outstanding
Posted on Apr 13, 2024
The hotel is really clean and spacious. Perfect for business travellers. There is a shopping mall nearby just walking distance from the hotel.
Response from Property: Hotel reply content: Hotel reply content: Dear guest, Hello; Xiaozhi is very grateful for your kindness and praise. As a member of InterContinental Management, the hotel is located in the business concentrated area next to Tongjiang Middle Road, Xinbei, Changzhou, and there is a 5A-level Chinese Dinosaur Park nearby. The hotel's bedding is all star hotel brand bedding, and the mattress is King Koil's hotel. We pay great attention to the quality and connotation of service, and considerate service is our duty. The lobby of the hotel carefully prepares free freshly ground coffee, drinks, sugar, and tea for you to relax here. Your high recognition is the goal and motivation of our unremitting efforts. Accompany you in this wonderful time. When you step into Xiaozhi's home, the unique modern style, warm hot drinks, welcome snacks, warm and thoughtful service, nutritious and safe breakfast... Xiaozhi strives to do every detail, just hoping to bring you a warm, comfortable, safe and convenient accommodation experience. Sincerely look forward to your visit again, and wish you all the best! Holiday Inn Express Guest Care Team!
Onur Kovulmaz
Standard Queen Room
Checked in May 2024
Solo travelers
4 Reviews
4.2/5
Very Good
Posted on Jun 1, 2024
Hotel is in the heart of new district, good location. Breakfast is so so.
SRIRAM
Standard Queen Room
Checked in Jan 2024
Business travelers
8 Reviews
5.0/5
Outstanding
Posted on Jan 12, 2024
All good , but in winter , the thermostat fixed at 25C ( it says) but in actual it’s little hot , may be little uncomfortable and hard to get sleep, difficult to change the settings ( also settings can be changed in the room , there will not be real effect ) , need to go to front desk to check and it is not so easy to convince them to change . Apart from that , everything is 1st class .
PIT SHING
Standard 2-bed Room
Checked in Nov 2023
Business travelers
48 Reviews
4.0/5
Very Good
Posted on Nov 21, 2023
The lobby is having smell from the resturant. Night time cab hear the booming sound from somewhere.
Edku
Standard Queen Room
Checked in Sep 2023
Business travelers
32 Reviews
5.0/5
Outstanding
Posted on Sep 15, 2023
Very nice service and upgrade the room with bigger space. Will consider this hotel again.
Guest User
Selected Queen Room
Checked in Apr 2023
Other
1 Reviews
5.0/5
Outstanding
Posted on Apr 2, 2023
I had a great stay in Holiday Inn, the room was very nice and the service of Zhangmiao and WangHongMei was amazing ! I recommend this hotel 😊
DMeryl
Standard Queen Room
Checked in Mar 2023
Travel with friends
26 Reviews
5.0/5
Outstanding
Posted on Apr 18, 2023
Great value and service. It helped me out in a last minute reservation. Highly recommend for any person.
SouravJain
Superior Family Room
Checked in May 2023
Travel with friends
66 Reviews
5.0/5
Outstanding
Posted on Jun 10, 2023
Very nice hotel, happy to stay here....nice location...nice staff.
Adair
Superior 2-bed Room
Checked in Oct 2022
Travel with friends
15 Reviews
4.2/5
Very Good
Posted on Oct 5, 2022
My stay at Holiday Inn was a good one. The location of the hotel is very convenient and there were malls, restaurants and fast food joints close by. The ladies working the front desk were extremely helpful and polite. They were very professional and kind. The room was nice and clean. My only issue was that I wish the room was a bit larger. The room was a bit small, there was no refrigerator in the room and we didn’t get any robes. The lighting could be a bit better for where the mirror was located.
ELIAHOU
Standard Queen Room
Checked in Jan 2024
Business travelers
12 Reviews
5.0/5
Outstanding
Posted on Feb 27, 2024
Very good hotel
Kari-Noor (كاري-نور)
Standard Queen Room
Checked in Dec 2023
Solo travelers
26 Reviews
5.0/5
Outstanding
Posted on Dec 25, 2023
Good service.
Guest User
Standard Queen Room
Checked in May 2022
Business travelers
92 Reviews
5.0/5
Outstanding
Posted on May 26, 2022
Everything was ok, friendly staff and good breakfast
Response from Property: Dear guests, it is a great honor to give us a five-star review. The hotel is under the brand of IHG. The decoration of the hotel is simple. Thank you for your praise of the hotel. It is precisely because there are many friends who really love Xiaozhi like you that the development of the hotel can be prosperous. The guest rooms of Xiaozhijia are warm and comfortable, with all the facilities and equipment. Here you can enjoy the high-speed wireless network, clean and comfortable bedding and comfortable experience of the brand bathroom. The exquisite Chinese and Western breakfast will start a new day for you. The hotel has A variety of freshly cooked Chinese noodles, there is always one you like! As long as you have needs, feel free to contact us. Hope to welcome you again. Holiday Inn Express Guest Care Team