Pankaj Executive was known to us as a decent hotel so booked a one night stay enroute Goa. However, the experience was terrible. When we checked in at night, there was no power supply and the generator was supposedly being repaired. So we had to bear the summer heat till late night. The AC remote was in the custody of the housekeeping who gave it when we asked for it in the morning. The door knobs (entrance and washroom) were not working properly. Complimentary mineral water bottles were the tiniest size and of no use. The staff was probably used to dealing with unhappy customers and hence ignored everything that was communicated. Didn't expect this from Pankaj 😔