Residence Inn by Marriott Boston Logan Airport/Chelsea Reviews

It was a good trip the front desk agent was horrible and rude.

The hotel was average not terrible not good, the bartender was also the cook. So that was not the most pleasant experience, and I was forced to stay in a handicapped room with window shades not working. Didn’t hate it but didn’t love it

Great

The hotel, lobby, and rooms are all very good, but the facilities are a bit old, the room hygiene is okay, the breakfast is quite rich, the holiday price is relatively high, and the price/performance ratio is average.

I like the fact that the place is accessible. I was not too fond of the level of noise around the place.

The pool was very small. My son tried all 3 days we were there to go in but was always full with no space. The staff was amazing and very accommodating.

The breakfast lady, really helped to make my stay much better. Melanie was also sympathetic for my recent loss. Her breakfast was always clean and displayed nicely. She is a credit to the staff.

One stop on commuter rail to North Station (TD Garden), railed station is 1 block from front door!

I really liked the updated rooms and convenient location. Check in was a bit delayed because our room wasn't ready but the front desk staff was pleasant. Our only complaint really was the breakfast. The options were good but there just wasn't enough based on the occupancy. Plus, star wait it down 15 minutes early every day with people still in line.

Great room, very clean. Good customer service. A little pricy but they did have a shuttle to the airport and a complimentary breakfast.

The staff were lovely. They were very helpful and knowledgeable. Breakfast was decent and even has some GF options. Mattress was a little uncomfortable for me. The biggest downfall for this property is no shuttle service after 12 noon. We had to cab both ways to the airport. However, we were going to Salem and the train station to Salem was a short walk from the hotel. We had a nice stay and would stay here again.

The pool wasn’t as clean like it was in the past years we’ve stayed here, but other than that, we absolutely loved everything about our stay!

We enjoyed our stay. Other than the price, we thought everything was very very good! Would stay here again.

Close to the train/bus, super clean and nice hotel.