This hotel is not bad, it is extremely bad. If I can give it a negative score, I will definitely choose a negative score. I spent 808 yuan and felt completely cheated. The value is not as good as a fast hotel.
First of all, the sound insulation that I can't stand the most is that we arrived at the hotel at 11:00 in the middle of the night. We were very tired after traveling all day, but we were greeted by all kinds of noise. First of all, there was the crazy laughter next door. It should be a few girls chatting. The various laughters were piercing. Secondly, the terrible sound of the toilet flushing and shower running upstairs. With the blessing of the pipes, the various water sounds are simply a symphony. Then there is the sound of the so-called minibar refrigerator in the room, which is even louder than the refrigerator in my grandmother's house 20 years ago.
As for the sound insulation problem above, after a very long period of patience and psychological struggle, I decided to tell the front desk butler on WeChat at three o'clock in the morning because I was really broken at the time. As a result, the butler replied to me after a while that it was the sound of the refrigerator and asked me to unplug the power myself. I also recorded a symphony for the housekeeper. After a while, the housekeeper said that we would be given a new room. But who could understand that I didn't want to get up and pack my luggage and put on my clothes to change rooms? So I said I didn't want to change. Please help me get a refund the next morning. So there was a long and complicated struggle with the store. I won't go into the details in the middle. In summary, the merchant played tricks and asked me to cancel the order and give me a 50% discount on the room fee. The purpose was not to let me write a true review. Of course, I refused. Finally, it was the intervention of Ctrip customer service that gave me the opportunity to write this wonderful experience here.
Let's talk about the product of this hotel. In fact, I wanted to stay in Kapok or Shangri-La this time because I was used to it and felt that the quality was guaranteed. My companion said that this store was very popular and high-end on Xiaohongshu, so we chose to experience it here. In fact, from what happened just now, it has been shown that this hotel has many problems and is not worth the money. High-quality hotels must at least have good sound insulation. If the sound insulation is not good, it is just to save money and cut corners. The design is a bit good, but the materials are not of high quality, especially the brand of the bathroom, the comfort of the mattress, etc., and the quality of the toiletries. To put it bluntly, it looks like an internet celebrity, and there is no quality at all.
Finally, let's talk about the service. I don't think I need to say anything. The ability to handle problems is too poor, and it is not sincere. The main thing is that it is very slippery, which gives people a very bad feeling. I think doing business like this will fall sooner or later.
In summary, this stay experience is very bad, and I am sure I was deceived. I remind others who want to book here to be cautious.
Original TextTranslation provided by Google